Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jigar Patel

90 Coulter Way, Brandon, MB,Canada

Summary

Dedicated and skilled Back of House Lead with 4 years of experience at Mark's, eager to bring a passion for excellence and teamwork to a dynamic environment. My background in managing Back-of-house operations and fostering a collaborative atmosphere equips me to contribute positively to your team. I am committed to supporting culinary creativity and achieving high standards, making a lasting impact while growing alongside an innovative team.

Overview

4
4
years of professional experience

Work History

TEAM MEMBER

Burger King
Brandon, Canada
07.2022 - Current
  • Exceptional Customer Service: Engaged customers with a friendly and professional demeanor while efficiently processing customized orders
  • Food Preparation Excellence: Prepared and assembled menu items to Burger King's high standards, ensuring freshness and optimal food safety
  • Accurate Cash Handling: Operated the cash register with precision, managing cash and card transactions while providing accurate change and receipts
  • Maintained Cleanliness: Ensured a sanitary and organized environment across all areas, including the kitchen and dining spaces, adhering to hygiene protocols
  • Effective Team Collaboration: Collaborated seamlessly with team members to optimize workflow and enhance operational efficiency
  • Proactive Inventory Management: Monitored stock levels and assisted in the efficient receipt and storage of deliveries to ensure supply continuity
  • Adherence to Policies: Complied with all company policies and participated in training programs to foster a safe and efficient workplace
  • Versatile Support: Assisted with additional tasks and special events as directed to support team objectives.

BACK OF HOUSE LEAD

Mark's
Brandon, Canada
03.2020 - Current

Team Leadership: Supervised and guided sales associates, while improving back-office operations.

Merchandise Organization: Arranged merchandise to make front-end activities run smoothly and improve the shopping experience.

Store Cleanliness: Maintained a clean store and set up merchandise displays to keep customers happy.

Transaction Handling: Processed sales, returns, and exchanges with the POS system, providing great customer service.

Customer Support: Worked with shift managers to quickly address and solve customer issues.
Team Training: Trained and oversaw team members, encouraging new ideas, and meeting deadlines.
Inventory Management: Set up effective systems for managing backstock and keeping accurate SKU/UPC records.

Process Improvement: Improved workflows to lower operational costs.

Supply Management: Ordered and purchased office supplies and store equipment.

Inventory Checks: Conducted weekly cycle counts with RFID to ensure inventory accuracy.

Reporting: Prepared daily reports on sales, returns, and performance metrics.

BOL Handling: Managed BOL receipts in the PMM system and communicated promptly with customers about office tasks.

Education

BACHELOR OF SCIENCE - Biotechnology

P.M.PATEL INST. OF BIOSCIENCE
Gujarat, India
09-2012

Skills

  • Teamwork
  • Time-Management
  • Attention to Detail
  • Problem-solving abilities
  • Technical Skills
  • Product Knowledge
  • Computer skills
  • Leadership Coaching
  • Customer Service
  • Critical Thinking
  • Communication
  • Cash Handling
  • Health Inspections
  • Multitasking

Timeline

TEAM MEMBER

Burger King
07.2022 - Current

BACK OF HOUSE LEAD

Mark's
03.2020 - Current

BACHELOR OF SCIENCE - Biotechnology

P.M.PATEL INST. OF BIOSCIENCE
Jigar Patel