Jigar Padhiyar
Thunder Bay,ON
Summary
Detail-oriented retail professional with extensive experience in cash handling and POS operation. Proven ability to manage transactions accurately and assist customers with product inquiries. Committed to maintaining organized store displays and enhancing customer satisfaction. Strong team player focused on achieving collective success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Safeway
Thunder Bay, ON
06.2024 - Current
- Managed front-end operations, including POS systems, customer service, and store cleanliness.
- Assisted in staff scheduling, training, and ensuring smooth workflow during peak hours.
- Resolved customer complaints professionally and efficiently.
Cashier & Sales Associate
Dollarama
Thunder Bay, ON
01.2024 - 12.2024
- Processed customer purchases, returns, and exchanges with high accuracy and efficiency.
- Balanced cash, debit, and credit payments at shift end with precision.
- Assisted customers in locating products while recommending complementary items to increase sales.
- Maintained organized checkout area and restocked shelves to ensure product availability.
Security Officer
RLP
Thunder Bay, ON
01.2024 - 10.2024
- Monitored store premises, ensuring a safe and comfortable shopping environment.
- Assisted customers and staff during incidents while maintaining a professional approach.
Customer Service Representative
Concentrix Daksh Services
Gurgaon, India
07.2022 - 08.2023
- Provided phone and email support for billing, product inquiries, and service issues.
- Resolved complaints with professionalism, maintaining high customer satisfaction ratings.
Education
Post-Graduate Certificate - International Business Management
Confederation College
Thunder Bay, ON04.2025
Post-Graduate Certificate - Human Resources Management
Confederation College
Thunder Bay, ON08.2024
Bachelor of Commerce - undefined
Maharaja Sayajirao University
Vadodara06.2022
Skills
- Cash handling and POS operation
- Retail sales and customer service
- Product knowledge and upselling
- Inventory management and merchandising
- Transaction accuracy and balancing
- Problem solving and conflict resolution
- Attention to detail
- Team collaboration
Languages
English
Full Professional
Certification
- Smart Serve Certified
- WHMIS Trained
- First Aid & CPR Certified
Timeline
Supervisor
Safeway
06.2024 - Current
Cashier & Sales Associate
Dollarama
01.2024 - 12.2024
Security Officer
RLP
01.2024 - 10.2024
Customer Service Representative
Concentrix Daksh Services
07.2022 - 08.2023
Post-Graduate Certificate - International Business Management
Confederation College
Post-Graduate Certificate - Human Resources Management
Confederation College
Bachelor of Commerce - undefined
Maharaja Sayajirao University