JIFIN JOY
Scarborough,ON
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Dependable team leader successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
2
2
years of professional experience
Work History
Restaurant Team Leader
Mehfil Restaurant
02.2022 - 02.2024
- Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
- Mentored new hires during onboarding process, ensuring smooth integration into the team while maintaining high standards of service quality.
- Managed daily financial transactions, including cash handling, balancing registers, and preparing deposits to ensure accuracy and accountability.
- Collaborated with management to develop strategies for improving overall restaurant performance and profitability.
Education
High School Diploma -
Sivagiri HSS Varkala
Varkala , Trivandrum03.2023
Skills
- Team motivation
- Scheduling Staff
- Task Delegation
- Promotional strategies
- Positive and Friendly Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Availability
- MON - From 4:30PM
- TUE - From 4:30PM
- WED- From 12:30PM
- THU - From 7:00 PM
- FRI - FULL TIME
- SAT - FULL TIME
- SUN - FULL TIME
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Timeline
Restaurant Team Leader
Mehfil Restaurant
02.2022 - 02.2024
High School Diploma -
Sivagiri HSS Varkala
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