Jiexin (Grace) Wan
Markham
Summary
Entry-level data analytics professional; recently completed the Google Data Analytics Professional Certificate. Hardworking and passionate candidate with proficiency in platforms for effective data analyses, including SQL, spreadsheets, Tableau, and R. Strong communication and analytical skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrator
Scotia Dental
08.2021 - 09.2023
- Assisted in managing monthly financial goals by entering insurance payments, monitoring accounts receivable, and tracking outstanding balances.
- Leveraged data and analytics from online booking websites to make decisions for effective appointment scheduling and drive improvements for marketing strategies.
- Supported dentists in improving quality care through effective management of treatment plans and seamless communications between patients and staff members.
Dental Administrator
Ashore Dental Care
05.2018 - 04.2019
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions
- Increased filing efficiency with detailed data-entry and record-keeping of patient information, treatment plans, and payment history
- Improved billing accuracy by verifying insurance coverage, updating patient financial information, and tracking insurance claims and reimbursement.
Event Planner Student Intern
The American Red Cross Orange County
11.2017 - 03.2018
- Acquired numerous donors by collaborating with other intern in face-to-face fundraising in local companies and stores
- Assisted in logistics for successful events, such as venue selection and venue layout
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
Education
Google -
Data Analytics Professional Certificate
Online06.2024
MBA - Business Administration
Cape Breton University
Sydney, NS05.2021
Bachelor of Arts - Public Health
University of California, Irvine
Irvine, California06.2018
Skills
- Data Cleaning
- SQL
- Microsoft Excel
- Pivot Table
- R Programming
- Tableau
- Data Analysis
- Data Visualization
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Certification
- Google Data Analytics Professional Certificate - March, 2024-June, 2024
Timeline
Office Administrator
Scotia Dental
08.2021 - 09.2023
Dental Administrator
Ashore Dental Care
05.2018 - 04.2019
Event Planner Student Intern
The American Red Cross Orange County
11.2017 - 03.2018
Google -
Data Analytics Professional Certificate
MBA - Business Administration
Cape Breton University
Bachelor of Arts - Public Health
University of California, Irvine
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