JIEUN LEE
Coquitlam,British Columbia
Summary
Seasoned inventory planning analyst offering extensive experience in retail management. Focused on maximizing sales through effective research and performance analysis. Seeking new challenges and opportunities to continue to build upon my communication, interpersonal and management skills, while using data analysis to assist in driving growth.
Overview
16
16
years of professional experience
Work History
Business Development / Inventory Planner
DWAY FOODS GROUP
10.2023 - Current
- Manages sales and inventory plans at DWAY FOODS GROUP- $25M portfolio.
- Responsible for ensuring that development and management of assortment, demand and inventory plans achieve divisional financial goals.
- Lead cross functional teams through analysis by providing compelling and relevant data for profitable growth categories throughout inventory management life cycle.
- Forecast in-season sales and inventory to develop strategies that maximize opportunities and mitigate risk. Strategize, recommend and execute in-season pricing strategies
- Identified inventory requirements for operation and maintenance
Inventory Planner
CANDA SIX FORTUNE
11.2019 - 04.2023
- Responsible for financial planning and forecasting of certain classes with 25 vendors in 6 countries.
- Prior to my promotion to own entire category, I managed this portfolio entirely, owning all classes, which contributed to 25% of retail volume within my division.
- Provide recommendations, supported by data analysis, to influence development of department/class level plans.
- Continuous monitoring of in-season actualized sales and impacts on long-range plans.
- Manage inventory plans from investment through allocation execution, including ongoing assessments and updates.
- Executing strategies for pricing, promotions to align with cost strategies.
Customer Service Manager
Eurocentres Vancouver
01.2017 - 04.2018
- Led key customer support initiatives, maintaining 3 year average of 95%+ “extremely positive” customer feedback and record-breaking customer retention rates
- Analyze data to determine team performance and guide quarterly team objectives
- Organize bi-weekly meetings with program managers to discuss and identify ideas for driving significant improvement in operations
- Supervise 50+ employees by training and mentoring new hires every 3 months
- Handle highly escalated customers via polite communication and issue-resolution skills
Country Product Manager
EF Education First Group
11.2007 - 02.2013
- Coordinated project planning and execution with team members and team leads.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Managed over 60 customer call per day.
Education
MBA - Business
University of Birmingham
UK10.2007
Skills
- Excellent verbal and written skills
- Proficient in Microsoft Office
- Proficient in online social media
- Strong organizational, analytical and customer service abilities
- Market Research
- Inventory management
- Continuous process improvements
- Strategic planning
- Purchasing expertise
- Financial planning & plan management
Timeline
Business Development / Inventory Planner
DWAY FOODS GROUP
10.2023 - Current
Inventory Planner
CANDA SIX FORTUNE
11.2019 - 04.2023
Customer Service Manager
Eurocentres Vancouver
01.2017 - 04.2018
Country Product Manager
EF Education First Group
11.2007 - 02.2013
MBA - Business
University of Birmingham
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