Jienan Chen
Edmonton,Canada
Summary
Dynamic communications and marketing professional with strong experience in content creation, event coordination, and stakeholder engagement across municipal, nonprofit, and corporate environments. Skilled in writing, editing, and translating technical information into clear, accessible communications for diverse audiences. Proven ability to manage multiple projects, develop integrated communication strategies, and deliver impactful digital and print content. Proficient in Google Workspace, Adobe Creative Suite, Canva, Salesforce CRM, and social media management. Trilingual in English, French, and Mandarin, with a track record of building inclusive relationships and contributing to organizational goals with creativity, precision, and professionalism.
Overview
3
3
years of professional experience
Work History
Business Transformation Summer Student
City of Edmonton – Financial and Corporate Services
05.2024 - 08.2024
- Proofread and edited four course curricula, ensuring clarity, accuracy, and alignment with learning objectives.
- Co-designed an internal training website with improved navigation to enhance user experience.
- Created a tutorial guiding staff through transferring data between the City’s learning systems.
- Co-led the planning of a citywide networking event for student employees, coordinating five sub-teams and managing logistics and budget tracking.
- Liaised across City departments to source materials and coordinate event success.
Market Research Intern
Catalis Canada
05.2023 - 12.2023
- Analyzed market data from over 1,000+ documents and three regional datasets to assess competitive positioning.
- Organized findings in Salesforce CRM for cross-departmental access.
- Photographed eight corporate events, curated a 2,000+ image archive, and produced 15 visual slideshows for internal communications.
Careers and Experiential Learning Intern
University of Alberta – Careers and Work Integrated Learning Office
01.2023 - 04.2023
- Organized six networking events, managing invitations, venue coordination, and day-of logistics.
- Built relationships with employers to support long-term engagement.
Marketing and Communications Coordinator
On Site Placement
05.2022 - 08.2022
- Created written and visual content for social media, including 10 blog posts and 30+ graphics, resulting in increased engagement.
- Interviewed stakeholders for feature stories covering truth and reconciliation, employment skills, and organizational history.
- Managed LinkedIn, Facebook, Twitter/X, and Instagram accounts, analyzing metrics to inform content strategy.
Market Researcher
PALCares
09.2021 - 12.2021
- Designed and conducted campus-wide survey research to assess awareness of student services.
- Compiled results into a strategic recommendations report for leadership.
Marketing Communication Consultant
Edmonton Humane Society
09.2021 - 12.2021
- Developed targeted communications strategies to increase donor and public engagement.
- Recommended KPIs to measure marketing campaign success.
Education
Bachelor of Commerce (Co-op) - Marketing Major
Alberta School of Business, University of Alberta
04.2025
Skills
- Languages: English (Native), French (Professional Working Proficiency), Mandarin (Professional Working Proficiency)
- Communications Tools: Canva, Adobe InDesign, Photoshop, Vyond
- Productivity & Collaboration: Microsoft Office, Google Workspace, SharePoint, Salesforce CRM
- Social Media: LinkedIn, Facebook, Twitter/X, Instagram (content scheduling, publishing, analytics)
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Team collaboration
- Punctual and reliable
- Active listening
- Active learning
- Computer skills
- Energetic and enthusiastic
- Customer service
Awards
Recipient of multiple University of Alberta academic scholarships spanning 2019–2023, Awarded the National Achievement Scholarship for four consecutive years, Recipient of several marketing and music composition scholarships
Languages
English
Native or Bilingual
French
Full Professional
Chinese (Mandarin)
Full Professional
Timeline
Business Transformation Summer Student
City of Edmonton – Financial and Corporate Services
05.2024 - 08.2024
Market Research Intern
Catalis Canada
05.2023 - 12.2023
Careers and Experiential Learning Intern
University of Alberta – Careers and Work Integrated Learning Office
01.2023 - 04.2023
Marketing and Communications Coordinator
On Site Placement
05.2022 - 08.2022
Market Researcher
PALCares
09.2021 - 12.2021
Marketing Communication Consultant
Edmonton Humane Society
09.2021 - 12.2021
Bachelor of Commerce (Co-op) - Marketing Major
Alberta School of Business, University of Alberta
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