Jielyn Prada Perez
Montreal,QC
Summary
Detail-oriented Docket Clerk/Paralegal with expertise in managing legal documents, ensuring confidentiality, and maintaining accurate records. Proven ability to collaborate with teams or work alone.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Docket Clerk/Paralegal
Benoit & Côté Inc.
Montreal, Quebec
07.2017 - 09.2025
- Managed incoming legal documents for timely processing and filing.
- Organized court schedules and maintained accurate docket entries.
- Coordinated with attorneys on case updates and required documentation.
- Maintained electronic filing systems for efficient access to case files.
- Trained junior staff on docketing processes and best practices.
- Maintained a detailed log of all entries made into the system.
- Researched laws and regulations related to specific cases.
- Retrieved archived files upon request from attorneys
- Answered phone calls and directed them appropriately.
- Performed quality control checks on docketing materials.
- Organized files and records according to established procedures.
- Inputted data into computer systems for tracking purposes.
- Greeted visitors and directed them accordingly.
- Maintained confidentiality of sensitive information per legal requirements.
Postal Clerk
Post Canada in Jean Coutu
Montreal, QC
08.2013 - 07.2017
- Processed incoming and outgoing mail efficiently and accurately.
- Assisted customers with postal service inquiries and transactions.
- Provided training and support to new postal staff as needed.
- Handled cash transactions and balanced cash registers daily.
- Sorted and processed incoming mail by sorting into post office boxes, general delivery, and street address.
- Prepared outgoing mail for shipment by placing in designated containers or bags after weighing and affixing postage labels or stamps.
- Maintained accurate records of received cash payments, checks, and credit card transactions.
- Maintained efficient workflow within the department through effective communication with co-workers.
- Sold stamps, services and packaging.
- Provided assistance to customers in completing necessary forms for mailing parcels and letters.
- Weighed packages for shipping and applied appropriate postage stamps or labels.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Assisted in maintaining cleanliness of work area throughout shift.
- Distributed mail to customers with correct identification and proper postage.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Handled undeliverable mail in accordance with established procedures.
Sales Associate
Chaussure Jean-Paul-Fortin
Montreal, QC
02.2013 - 10.2013
- Assisted customers in selecting footwear based on personal style and comfort needs.
- Managed inventory levels and organized stockroom for efficient product retrieval.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained visual merchandising standards to enhance store presentation.
- Collaborated with team members to ensure smooth daily operations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Sales Associate/ Cashier
Cuir Danier
Montreal, QC
08.2012 - 01.2013
- Assisted customers with product selections and provided styling advice.
- Maintained store displays to ensure an appealing shopping environment.
- Collaborated with team members to achieve sales goals and enhance customer service.
- Resolved customer inquiries and complaints with professionalism and care.
- Attended product knowledge sessions to stay updated on merchandise features and benefits.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Certificate - Human Resource Management
McGill University
Montreal, QC 01.2016 - 01/2018
DEP - Assistance in Health Facilities
SHADD Health & business Center
08.2013 - 01/2015
CPR, First Aid, and PDSB Certified -
SHADD Health & Business Center
DEC - Social Sciences
Dawson College
Montreal, QC 08.2010 - 01/2013
High School Diploma -
Lécole Secondaire PGLO (Paul-Gerin-Lajoie-d-Outremont)
Montreal, QC 08.2005 - 07.2010
Skills
- Legal document management
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Data entry accuracy
- Confidentiality maintenance
- Client confidentiality
- Data entry proficiency
- Deadline awareness
References
References available upon request.
Timeline
Docket Clerk/Paralegal
Benoit & Côté Inc.
07.2017 - 09.2025
Certificate - Human Resource Management
McGill University
01.2016 - 01/2018
DEP - Assistance in Health Facilities
SHADD Health & business Center
08.2013 - 01/2015
Postal Clerk
Post Canada in Jean Coutu
08.2013 - 07.2017
Sales Associate
Chaussure Jean-Paul-Fortin
02.2013 - 10.2013
Sales Associate/ Cashier
Cuir Danier
08.2012 - 01.2013
DEC - Social Sciences
Dawson College
08.2010 - 01/2013
High School Diploma -
Lécole Secondaire PGLO (Paul-Gerin-Lajoie-d-Outremont)
08.2005 - 07.2010
CPR, First Aid, and PDSB Certified -
SHADD Health & Business Center