Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jieanne Louise Lagac

Calgary,AB

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

WOW! Mobile Boutique
Calgary, AB
01.2024 - Current
  • Managed daily operations of the retail store environment.
  • Trained staff on customer service best practices and sales techniques.
  • Conducted staff meetings to communicate store policies and updates.
  • Maintained a clean and organized sales floor for optimal shopping experience.
  • Built and maintained strong working relationships with team members.
  • Established weekly and monthly goals for sales staff to achieve desired results.

Assistant Manager

WOW! Mobile Boutique
Calgary, Alberta
06.2023 - 01.2024
  • Assisted in managing daily operations of mobile retail boutique.
  • Developed promotional materials to attract customers at events.
  • Facilitated communication between team members for smooth operations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Sales Associate

WOW! Mobile Boutique
Winnipeg, Manitoba
03.2022 - 06.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.

Sales Asssociate

The Source
Winnipeg, MB
09.2017 - 03.2022
  • Assisted customers with product selection and provided personalized recommendations.
  • Collaborated with team members to ensure a welcoming shopping environment.
  • Processed transactions efficiently using point-of-sale systems and cash handling procedures.

Education

High School Diploma -

Sisler High School
Winnipeg, MB
06-2017

Piano

Tauber Music School
Winnipeg, MB

Skills

  • Staff training
  • Sales forecasting
  • Team building
  • Conflict resolution
  • Effective communication
  • Operational efficiency
  • Meticulously detail-oriented
  • Recruitment and hiring

Languages

Filipino/Tagalog
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Retail Store Manager

WOW! Mobile Boutique
01.2024 - Current

Assistant Manager

WOW! Mobile Boutique
06.2023 - 01.2024

Sales Associate

WOW! Mobile Boutique
03.2022 - 06.2023

Sales Asssociate

The Source
09.2017 - 03.2022

High School Diploma -

Sisler High School

Piano

Tauber Music School

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Jieanne Louise Lagac