Strong learning ability, a wide range of interests and hobbies. Ability to quickly accept new things and integrate into a new environment. Tenacious personality, dare to challenge and make breakthroughs.
Overview
6
6
years of professional experience
Work History
Tax Preparer Vulunteer
Yreach
02.2024 - 04.2024
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.
Flight Dispatcher
Shandong Airlines Co.
08.2018 - 08.2022
Responsible for the check-in and check-out and operation monitoring of all flights of the day
Responsible for the monitoring of flight dynamics, operation coordination and operation information release on the same day
Responsible for handling irregular flights under the authorization of the company's duty leader to ensure smooth operation
Monitoring the evolution of the national weather situation, tracking important weather systems, analyzing and explaining weather data information
Analyzing and summarizing monthly and quarterly flight operation data to improve flight operation quality