Jibril Reader
Los Angeles
Summary
Refined hospitality professional with 14+ years of experience delivering elevated dining experiences in high-volume and event-driven environments. Skilled in providing attentive, detail-oriented service with a focus on guest personalization, upselling, and seamless execution. Known for maintaining composure under pressure while driving strong sales performance and guest satisfaction. Seeking to contribute to a fine dining or luxury hospitality team committed to excellence.
Overview
17
17
years of professional experience
Work History
Server
Darden Restaurants
Los Angeles
10.2021 - Current
- Deliver polished, attentive service in a high-volume dining environment while maintaining a refined guest experience
- Manage 6-10 table sections, balancing efficiency with personalized service and attention to detail
- Maintain average guest checks of $80-$100+ through thoughtful menu recommendations and upselling techniques
- Consistently achieve 18-22%+ tip averages, reflecting strong guest rapport and service quality
- Generate an average of $1,000-$1,800+ in sales per shift while maintaining accuracy and pacing standards
- Demonstrate strong menu knowledge, including ingredients, preparation methods, and pairing suggestions
- Anticipate guest needs, ensuring a seamless and memorable dining experience
Banquet Server
UCLA Meyer & Renee Luskin Conference Center
Los Angeles
08.2016 - 04.2021
- Provided formal, detail-oriented service for high-end banquets, conferences, and private events
- Served 100-500+ guests per event with precision, professionalism, and adherence to service standards
- Executed synchronized service for multi-course meals, ensuring proper timing, presentation, and guest satisfaction
- Supported events generating $10K-$100K+ in revenue, contributing to a premium guest experience
- Assisted with elegant event setup and breakdown, maintaining high standards of cleanliness and presentation
- Collaborated closely with culinary and service teams to ensure flawless execution
Server
UCLA Conferences And Catering
Los Angeles
04.2009 - 04.2020
- Maintained order accuracy and communicated effectively with kitchen staff to support timely service.
- Upheld cleanliness and organization of dining area, contributing to positive guest experiences.
- Collaborated with team members to enhance overall guest experience.
- Performed opening and closing duties, setting up dining area and restocking supplies for smooth operations.
- Provided exceptional service to high volume of daily guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took orders from guests accurately and in a timely manner.
Education
High School Diploma -
Los Angeles County High School For The Arts
Los Angeles, CA06-2006
Skills
- Fine Dining Service Standards
- Guest Engagement & Personalization
- Beverage Service Techniques
- Upselling & Check Average Optimization
- High-Volume & Large-Section Management
- POS Systems & Cash Handling
- Team-Oriented Service Execution
- Attention to Detail & Presentation
- Professional demeanor
- Adaptability to diverse clientele
- Composure in fast-paced settings
- Wine & Beverage Knowledge
- Familiar with major wine varietals
- Understanding of food and wine pairing principles
- Knowledge of classic cocktails and premium spirits
Certifications Training
- Food Handler Certification (California)
- Alcohol Server Certification (e.g., RBS)
Timeline
Server
Darden Restaurants
10.2021 - Current
Banquet Server
UCLA Meyer & Renee Luskin Conference Center
08.2016 - 04.2021
Server
UCLA Conferences And Catering
04.2009 - 04.2020
High School Diploma -
Los Angeles County High School For The Arts