Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Languages
References
Timeline
Generic

Jibril Abdi

Ottawa,ON

Summary

Results-driven and highly dedicated office professional with a proven track record in overseeing and optimizing administrative operations. Demonstrated ability to efficiently manage an array of diverse tasks and responsibilities within a dynamic and fast-paced office environment. Adept at handling sensitive and confidential information, skillfully coordinating complex schedules, and delivering exceptional organizational support. Proficient in leveraging advanced office software and technology to streamline workflows and heighten productivity. Possesses exceptional problem-solving acumen and a proactive approach to meeting critical deadlines. Committed to upholding the highest standards of professionalism while actively contributing to the overall success of the team.

Overview

2
2
years of professional experience

Work History

Sales Advisor

StorageVault Canada
  • Answer incoming inquiries in accordance with the reservation center guidelines
  • Build rapport and gain trust from our clients by providing excellent customer service experience
  • Identify the needs of the clients by thorough listening and probing to provide the best possible solution to their queries
  • Suggest and provide detailed information to the customer about the products and services that Storage Vault Canada offers
  • Meet and exceed the different KPI targets
  • Promotes the value of our company for repeat business
  • Comply with the company policies as outlined in the HR policy
  • Comply with sales and customer service procedures that are aligned to the quality specifics
  • Answering inbound calls and promoting client promotions to increase sales.

SAIL INC

09.2021 - 05.2022
  • Maintained clean, organized, and well-stocked checkout areas
  • Engaged with customers while completing cash register transactions
  • Helped with customer service
  • Balanced cash drawer at beginning and end of each shift
  • Gave customers information about upcoming promotions and available items
  • Approached and solved problems with initiative and sound judgment
  • Promoted VIP programs and store cards.
  • Dealt with a high volume of customers

After School Program Counselor

CITY OF OTTAWA COMPLEX
08.2022 - 01.2022
  • Plan outdoor activities or sports for groups of children from ages 4 to 6 years old
  • Create weekly or daily schedules taking into account children’s age groups and interests
  • Lead recreational and educational activities include (such as swimming, sports or crafting)
  • Escort and oversee children
  • Educate campers through games and explorations
  • Set up and maintain equipment
  • Resolve occasional fights between children and address behavioral issues
  • Make sure all safety rules are followed
  • Ensure the site is clean and that campers don’t litter recreational areas or nature
  • Perform first aid or take care of injuries as needed
  • Keep accurate incident and behavior logs.

Ottawa Community Immigration Services Organization

08.2021 - 10.2021
  • Resolved problems, improved operations, and provided exceptional service
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Led projects and analyzed data to identify opportunities for improvement
  • Led programs for newcomer youth to help their transition into Canadian society
  • Delivered a high level of service to each customer by listening to concerns and answering questions
  • Used Microsoft Word and other software tools to create documents and other communications.

Summer Custodial Worker

Focus on Youth
06.2020 - 08.2020
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
  • Assembled basic furniture and supplies for offices and other multi-use rooms
  • Collected trash and emptied receptacles and recycling containers
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.

Education

Bachelor of Global And International Studies - Public Affairs

Carleton University
Ottawa, ON

High School Diploma -

Gloucester High School
Ottawa, ON
06.2021

Skills

  • Multitasking
  • Detail-oriented
  • Positive Team Player
  • Ability to work under pressure
  • Perseverance
  • Responsible
  • Police Record Check
  • Standard First Aid/Cpr Certified
  • Conflict resolution
  • Interpersonal Skills
  • Excellent Independent Skills
  • Organization and time management Skills
  • Basic computer skills
  • Microsoft excel, word, outlook, using the internet
  • Experience working with Google applications
  • Excellent Written and Verbal Skills (English)

Volunteer Experience

  • The Boys and Girls Club of Ottawa Front Desk Help (March 2017 to October 2017)
  • Ottawa Public Library Kids Homework Club (December 2017 to February 2018)
  • TAG (Teen Advisory Group) Ottawa Public Library (June 2018 to September 2018)
  • Tamarack Ottawa Race Weekend (September of 2018)
  • Gloucester High School - Relay For Life (June of 2018)
  • Gloucester High School - Terry Fox Run (October of 2018)
  • Jim Durrell Ramadan Iftar Event (July of 2019)
  • Boys and Girls Club - Christmas Party (December of 2019)
  • Boys and Girls Club - Halloween Party (October of 2019)

References

Available Upon Request

Languages

English
Native or Bilingual

References

Available Upon Request.

Timeline

After School Program Counselor

CITY OF OTTAWA COMPLEX
08.2022 - 01.2022

SAIL INC

09.2021 - 05.2022

Ottawa Community Immigration Services Organization

08.2021 - 10.2021

Summer Custodial Worker

Focus on Youth
06.2020 - 08.2020

Sales Advisor

StorageVault Canada

Bachelor of Global And International Studies - Public Affairs

Carleton University

High School Diploma -

Gloucester High School

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Jibril Abdi