Jiazheng Li
Vancouver
Summary
Dedicated professional with a proven track record at IcyBar, excelling in customer service and attention to detail. Skilled in managing high-volume tasks and enhancing visitor experiences through effective communication and problem-solving. Demonstrated ability to improve operational efficiency, contributing to a welcoming and professional environment.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
IcyBar
09.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Volunteer
Artonagallery
01.2022 - 02.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Arts - Economics
University of British Columbia
Vancouver, None06-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Japanese
Elementary
2023 2024 Globex Scholarship award
I participated in UBC's globex summer exchange program in 2023 and 2024, finished courses in Peking University and Fudan University, received 2000 CAD scholarship in total and certificate from both university.
Interests
- Cooking
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Swimming
- Team Sports
- Gym Workouts
Timeline
Front Desk Receptionist
IcyBar
09.2023 - Current
Volunteer
Artonagallery
01.2022 - 02.2022
Bachelor of Arts - Economics
University of British Columbia
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