Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JIAYONG LIU

Burnaby

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Spa Versante
01.2024 - 12.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Marketing Assistant

604 Wine Club
03.2020 - 08.2022
  • Assisted in the development of an innovative loyalty program, increasing repeat business and customer retention rates.
  • Managed social media accounts to engage customers, promote new products, and share company news.
  • Contributed to store''s positive reputation through excellent customer service and consistent branding efforts.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Marketing Coordinator

Yuanheng HQ Management Ltd
07.2018 - 02.2020
  • Communicate with the local sales team to better access the current marketing trends and performance of Yuanheng HQ management Ltd.
  • Composed daily posts for social media and helped build corporate presence on WeChat, Facebook, and Instagram.
  • Develop and oversee the implementation of digital and traditional marketing strategies to promote the sales for company's residential apartment.
  • Research and analyze competitors' marketing strategies by analyzing the characteristics of their real-estate properties, services and advertisements.

Office Assistant

Bowen International Consulting Inc.
05.2016 - 08.2016
  • Maintained records of customer interactions and transactions, helped design advertising materials, responded to client inquiries, worked collaboratively in a team environment, kept office areas clean and neat at all times.

Education

Advanced Diploma Business Management -

British Columbia Institute of Technology
08.2018

Hospitality Management Diploma -

Vancouver Premier College
08.2017

Skills

  • Proficient in Microsoft Word, Excel & PowerPoint
  • Familiar with Windows OS
  • Relationship Building
  • Customer Engagement
  • Social Media Platforms
  • Time management

Certification

  • ALHA Front Desk Certification, 12/01/16


Languages

English
Chinese (Mandarin)
Chinese (Cantonese)

Timeline

Front Desk Receptionist

Spa Versante
01.2024 - 12.2024

Marketing Assistant

604 Wine Club
03.2020 - 08.2022

Marketing Coordinator

Yuanheng HQ Management Ltd
07.2018 - 02.2020

Office Assistant

Bowen International Consulting Inc.
05.2016 - 08.2016

Advanced Diploma Business Management -

British Columbia Institute of Technology

Hospitality Management Diploma -

Vancouver Premier College

Similar Profiles

CREATE PROFILE
JIAYONG LIU