The motivated and capable individual with diverse experience in finance and service industries. Degree in finance, pursuing MBA. Worked at Qishang Bank in China as Teller, Supervisor, and Operations Department Administrative Assistant, showcasing strong customer service skills, operations management, and compliance. Part-time experience at The Groom Room and Sharetea in Canada demonstrate service-oriented skills. Proficient in Microsoft Office software, Photoshop, and Adobe Premiere Pro. Works well in teams and handles tough situations effectively.
● Make and serve hot and cold beverages
● prepare ingredients and make toppings
● Greet and interact with customers
● Take orders and process payments
● Maintain and sanitize the work area
● Bathe, brush, and dry dogs in preparation for grooming
● Clean and maintain the grooming area and equipment
● Handle and restrain animals as needed during grooming
● Responsible for the centralized authority of counter business at branch outlets.
● Review the large-sum business transactions of the whole bank.
● Review of company account opening.
● Standardize the bank's internal business rules and regulations.
● Supervise, inspect and guide the business of each branch.
● Monitoring and supervising the work of bank tellers.
● Checking branch transactions to keep rights and compliance.
● Validated and analyzed account data to ensure accuracy and compliance
● Communicate instructions from management and training tellers
● Reporting relevant statements of the network to management
● Greeting customers and providing a friendly and welcoming atmosphere.
● Processing customers' transactions of deposits and withdrawals
● Opening individual and company account for customers.
● Promoting and selling bank products and services.
● Resolving customer other issues