Jiaying Li
North York,Canada
Summary
As a personable and proactive professional, I excel in client-focused roles by adeptly understanding client needs and delivering effective solutions. With strong communication and problem-solving skills, I am committed to driving customer satisfaction and fostering long-term client relationships.
Overview
2
2
years of professional experience
Work History
Marketing Ambassador
YorkU Chinese Student Union
04.2024 - Current
- Led promotional campaigns that increased event attendance by 25%
- Designed marketing materials and managed social media platforms to engage the student body
- Coordinated with various departments to streamline event planning and execution
Sales Associate
Hi Hi mobile
03.2024 - Current
- Company Overview: Mobile Phone Accessories Store
- Advised customers on product selections, leading to a 15% increase in sales
- Resolved customer inquiries promptly, enhancing satisfaction and repeat business
- Managed inventory and organized displays to optimize product visibility
- Mobile Phone Accessories Store
Server
Chat Bar
03.2023 - 06.2023
- Provided attentive service to guests, contributing to a 20% boost in positive reviews
- Collaborated with team members to ensure efficient operations during peak hours
- Handled transactions and maintained accurate cash handling procedures
Education
Bachelor of Business Economics -
York University
Toronto, ON10.2025
Skills
- Customer Service Excellence
- Effective Communication
- Sales and Product Promotion
- Team Collaboration
- Financial Literacy
- Problem-Solving Abilities
Timeline
Marketing Ambassador
YorkU Chinese Student Union
04.2024 - Current
Sales Associate
Hi Hi mobile
03.2024 - Current
Server
Chat Bar
03.2023 - 06.2023
Bachelor of Business Economics -
York University
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