Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jiayi (Jay) Fang

North York,ON

Summary

I have been studying and working in Toronto for over 11 years. In the past year, I have primarily been responsible for air freight services particularly for e-commerce clients. This includes quoting, customs clearance, mid-mile delivery, warehouse operations, and last-mile delivery. I have previously collaborated extensively with SHEIN as the project leader, providing meticulous service in customs clearance and delivery, built up excellent relationship and strong trust with the SHEIN team. Subsequently, I assumed the role of project leader for the TEMU, managing a team of approximately 15 members involved in the completed e-commerce supply chain, improving processes and details at every step. I consistently prioritize meeting client requirements, diligently completing each task with a sense of responsibility. SHEIN is a fast growing company which is perfectly suitable for me and I am looking forward to work as a Supply Chain Specialist in SHEIN.

Overview

6
6
years of professional experience

Work History

Logistics Supervisor

DH Supply Chain
03.2023 - Current
  • Communicate with clients includes quotation and solving problems
  • Dispatch mid-mile and last-mile
  • Create SOP and analyze data
  • Schedule work for team members and set KPI
  • Interview and train new employees
  • Operate warehouse and improve work efficiency
  • Project leader for collaborating with SHEIN and TEMU

Consultant Manager

Guangson Education Group
11.2019 - 08.2022
  • Delivered outstanding service to students and their parents to maintain and extend relationship for future opportunities
  • Prepared contracts, collected and organized documents from clients, finished online application, and followed up each case carefully
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Interviewed and trained new employees, analyzed their weekly report.

Partner

Carbon Auto
09.2018 - 05.2019
  • Communicated with customers about their car situation, made appointments for them and organized the work schedule
  • Ordered parts and negotiated price with suppliers and insurance companies
  • Answered emergency calls for accidents supporting 24/7.
  • Operated and managed the team

Education

Bachelor of Science - Mathematical Applications in Economics And Finance

University of Toronto
Toronto, ON
06.2018

Skills

  • Work planning and organizing
  • Proficient using MS Office
  • Fast-learning Ability
  • Responsible to clients
  • Fluently speaking in English/Mandarin
  • Strong managing and communicating skills

Timeline

Logistics Supervisor

DH Supply Chain
03.2023 - Current

Consultant Manager

Guangson Education Group
11.2019 - 08.2022

Partner

Carbon Auto
09.2018 - 05.2019

Bachelor of Science - Mathematical Applications in Economics And Finance

University of Toronto
Jiayi (Jay) Fang