Summary
Overview
Work History
Education
Skills
Wechat
Languages
Timeline
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Jiaxing Wu

Burnaby,BC

Summary

Motivated and adaptable Economics graduate with a passion for financial economics and a strong background in customer service, looking to leverage my analytical skills and experience in operational support to advance in the field of finance. Adept at analyzing economic trends, managing customer relationships, and utilizing technology to improve operational efficiency. Seeking to contribute my skills and grow my expertise in a dynamic financial environment.

Overview

6
6
years of professional experience

Work History

Business Consultant

Monde Nissin
04.2024 - 08.2024
  • Graduate Internship Program
  • Collect and analyze market data for the Skyflakes Crackers brand to improve product sales.
  • Create social survey questionnaires to gather preferences of relevant customers to enhance product manufacturing and marketing.

PERSONAL BANKER ASSOCIATE

Bank of Montreal
10.2022 - 05.2023
  • Delivered comprehensive banking solutions to meet the financial needs of customers, enhancing client satisfaction and loyalty
  • Managed a portfolio of client accounts, providing advice and support on a wide range of banking products and services
  • Contributed to the achievement of branch sales targets through effective cross-selling and promotional activities

OPERATION TECHNICAL SUPPORT

Flytom LTD
10.2020 - 06.2022
  • Managed customer service orders from initiation to completion, enhancing tracking and satisfaction
  • Maintained the company website and customer warehouse system, ensuring up-to-date content and inventory control
  • Facilitated freight forwarding, coordinating and tracking shipments efficiently

After-School Tutor

Speed-up Education
09.2019 - 01.2020
  • Provide course summaries for tutoring class instructors.
  • Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.

BANK ASSISTANT

Bank of Minsheng
06.2018 - 08.2018
  • Supported banking operations through handling inquiries, maintaining records, and assisting with mortgage approvals
  • Ensured high levels of client service and operational support

Education

Bachelor of Arts - Economics

University of Toronto Mississauga
06.2020

Master of Arts - Master of Food And Resource Economics

University of British Columbia
Vancouver, BC
08.2024

Bachelor of Arts - Communication Contents, Information And Technology

University of Toronto Mississauga
06.2020

Skills

  • Call Center Operations
  • Skills on Adobe illustrator and Dreamweaver
  • Skills on data analysis, including programs like Python and R
  • Skills on analysis Economics trend related to stock market
  • Customer Relationship Management
  • Profession in English and native in Mandarin

Wechat

PatrickCross

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Business Consultant

Monde Nissin
04.2024 - 08.2024

PERSONAL BANKER ASSOCIATE

Bank of Montreal
10.2022 - 05.2023

OPERATION TECHNICAL SUPPORT

Flytom LTD
10.2020 - 06.2022

After-School Tutor

Speed-up Education
09.2019 - 01.2020

BANK ASSISTANT

Bank of Minsheng
06.2018 - 08.2018

Bachelor of Arts - Economics

University of Toronto Mississauga

Master of Arts - Master of Food And Resource Economics

University of British Columbia

Bachelor of Arts - Communication Contents, Information And Technology

University of Toronto Mississauga

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Jiaxing Wu