Jiaxin Lin
Toronto,ON
Summary
Developed strong analytical and problem-solving skills from fast-paced part-time, seeking to find more connections to the field of Psychology. Demonstrates ability to quickly learn and apply new concepts while working collaboratively. Aims to leverage these skills to contribute effectively in planning larger professional setting.
Overview
3
3
years of professional experience
Work History
Internship Student
TeamLab
Tokyo, Japan
07.2025 - 08.2025
- Gained deep understanding of how to create and improve UI/UX design from customer's point of view.
- Analyzed problems of the website and worked with mentors to develop solutions as a Solution Catalyst.
- Explored and gained hands-on experience in new software programs, expanding new technological skills.
- Developed organizational skills by managing multiple tasks simultaneously.
- Utilized strong communication abilities during presentations which led to increased understanding among mentors and company officer.
- Construct research reports to assist senior staff.
Customer Service Staff Member
Nojima Corporation
Yokohama, Kanagawa, Japan
05.2024 - 08.2024
- Resolved customer service issues by approaching the customer, asking what they are looking for and their concerns, and offer suggestions about the products.
- Enhanced customer satisfaction by resolving various issues with courteous service.
- Handled escalated customer complaints professionally, ensuring prompt resolution and checked in with supervisor for confirmation.
- Trained new staff members to strengthen their independence in how to solve the issue themselves.
- Helped other staff members who need assistance and exchange or take over customer when necessary.
Internship Student
Speech Pathology Services
Online
06.2022 - 08.2022
- Developed insight into professional skills through hands-on experiences in the field of Cognitive and Abnormal Psychology.
- Treated patients with care and patience.
Education
Bachelor of Science - Psychology, Education And Society, Sociology
University of Toronto
Toronto06-2028
High School Diploma -
Saint Maur International School
Yokohama, Kanagawa, Japan06-2023
Skills
- Foreign language fluency: English, Japanese, Mandarin
- Team collaboration and communication skills
- Problem-solving, critical thinker
- Customer service orientation
- Presentation development
- Computer skills
- Multitasking and organization
- Attention to detail
Timeline
Internship Student
TeamLab
07.2025 - 08.2025
Customer Service Staff Member
Nojima Corporation
05.2024 - 08.2024
Internship Student
Speech Pathology Services
06.2022 - 08.2022
Bachelor of Science - Psychology, Education And Society, Sociology
University of Toronto
High School Diploma -
Saint Maur International School