JIAXIAN LI
North York,Ontario
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on. Customer-focused individual with a passion for delivering exceptional service. As a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
2
2
years of professional experience
Work History
Store Manager
The Alley
5431 Yonge Stree, North York, Ontario, M2N5R6
06.2023 - Current
- Strengthened customer trust by effectively addressing concerns and complaints.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Identified opportunities for cost savings through waste reduction initiatives.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified needs of customers promptly and efficiently.
- Engaged customers in conversation using effective interpersonal skills.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Implemented and enforced regulations ensuring high sanitation standards.
- Consistently communicated with the Regional Manager to ensure compliance with company policies and guidelines.
Education
Bachelor of Arts - Specialist Program in Linguistics
University of Toronto
Toronto, 06-2023
Bachelor of Arts - Minor Program in English And Chinese Translation
University of Toronto
Toronto, ON06-2023
Skills
- Effective Time Management
- Operational Efficiency
- Effective Task Prioritization
- Customer Service
- Effective Communication Skills
- Computer Skills
- Punctuality Assurance
- Shift Scheduling
- Store Operations Oversight
- Versatile Role Adaptability
Language
- English
- Chinese (Mandarin)
- Cantonese
Timeline
Store Manager
The Alley
06.2023 - Current
Bachelor of Arts - Specialist Program in Linguistics
University of Toronto
Bachelor of Arts - Minor Program in English And Chinese Translation
University of Toronto
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