Jiawen Zhu
Burnaby,BC
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
3
3
years of professional experience
Work History
Barista
Hey I am Yogost
Burnaby, British Columbia
03.2024 - Current
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Barisra
Cafe Blanc
Coquitlam, British Columbia
10.2024 - 12.2024
- Checked brewing equipment for proper functionality.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Ground beans for espresso shots according to individual customer specifications.
- Utilized POS system to receive and process customer payments.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Assistant Manager
coco fresh tea & juice
Coquitlam, British Columbia
10.2021 - 10.2023
- Communicated regularly with customers to gain insights into their needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Proposed or approved modifications to project plans.
- Assigned work and monitored performance of project personnel.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Worked effectively in team environments to make the workplace more productive.
Education
Diploma - Interior Design
Lasalle College
Vancouver04-2019
Skills
- New hire training
- Safe food handling
- Time management
- Multitasking and organization
- Problem-solving
- Inventory management
- Fluent in Mandarin
Timeline
Barisra
Cafe Blanc
10.2024 - 12.2024
Barista
Hey I am Yogost
03.2024 - Current
Assistant Manager
coco fresh tea & juice
10.2021 - 10.2023
Diploma - Interior Design
Lasalle College
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