Summary
Overview
Work History
Education
Skills
Timeline
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Jiawen Zhu

Burnaby,BC

Summary

Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.

Overview

3
3
years of professional experience

Work History

Barista

Hey I am Yogost
Burnaby, British Columbia
03.2024 - Current
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Kept up-to-date records of sales transactions using point-of-sale systems.

Barisra

Cafe Blanc
Coquitlam, British Columbia
10.2024 - 12.2024
  • Checked brewing equipment for proper functionality.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Ground beans for espresso shots according to individual customer specifications.
  • Utilized POS system to receive and process customer payments.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Assistant Manager

coco fresh tea & juice
Coquitlam, British Columbia
10.2021 - 10.2023
  • Communicated regularly with customers to gain insights into their needs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Proposed or approved modifications to project plans.
  • Assigned work and monitored performance of project personnel.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Worked effectively in team environments to make the workplace more productive.

Education

Diploma - Interior Design

Lasalle College
Vancouver
04-2019

Skills

  • New hire training
  • Safe food handling
  • Time management
  • Multitasking and organization
  • Problem-solving
  • Inventory management
  • Fluent in Mandarin

Timeline

Barisra

Cafe Blanc
10.2024 - 12.2024

Barista

Hey I am Yogost
03.2024 - Current

Assistant Manager

coco fresh tea & juice
10.2021 - 10.2023

Diploma - Interior Design

Lasalle College

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Jiawen Zhu