Jianna Fernandez
Calgary,Canada
Summary
I am a hardworking and customer-focused Garde 12 high school student with strong experience in the restaurant industry. As a server and hostess at Sushi 4 You, I welcomed guests, handled cash and credit transactions, prepared online orders, served food, and ensured the dining area remained clean and organized. Currently, at Speeders Chinook Calgary, I work as an Expo/Food Runner and FOH Host, where I ensure order accuracy, communicate between the kitchen and front of house, and provide excellent customer service. I have experience in managing reservations, seating guests, and maintaining a smooth dining flow. With strong multitasking, teamwork, and problem-solving skills, I thrive in fast-paced environments and am eager to contribute to a dynamic restaurant team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Expo/Food Runner, FOH Host
Speeders Chinook Calgary
11.2024 - Current
- Order accuracy & quality control
- Fast-paced food running
- Strong communication with BOH & FOH
- Food presentation & plating knowledge
- Table delivery & customer interaction
- Multitasking & time management
- Menu knowledge & modifications handling
- Attention to cleanliness & organization
- Greeting & seating guests
- Managing reservations & waitlists
- Customer service & problem-solving
- Table rotation & floor plan management
- Answering phone calls & inquiries
- POS & scheduling system knowledge
- Team collaboration & adaptability
- Conflict resolution & guest recovery
Canada Post Clerk
Canada Post
04.2024 - 09.2024
- Receives, processes, sorts, and distributes incoming and outgoing mail, faxes, messages, and courier packages
- Maintains address databases and produces personalized mailings
- Prints and photocopies material, stuffs envelopes, and affixes address labels
Encoder
Systema 365, Inc.
04.2020 - 03.2024
- Prepare all documents needed for monthly expense report
- Proof read all expense receipts before encoding
- Accurately encoded expense receipts
- Handled weekly document filing and organized monthly finance document
Server/Hostess
Sushi 4 You
11.2023 - 12.2023
- Welcomed customers into restaurant
- Handled cash and credit card transactions and balanced cash drawer at the end of each shift
- Brought food out to customers
- Made appetizers
- Prepared online orders
- Served, cleaned, and prepared tables
- Kept the dining clean and organized during busy hours
- Did closing cleanup and closed the restaurant
Babysitting Children
Thompson Family
08.2021 - 01.2023
- Took care of 4 yr-old boy, 6 yr-old girl, and 10 yr-old boy
- Prepare different healthy meals and ensure proper eating etiquette
- Coordinate bedtime preparation - brushing teeth, face washing, showering
- Read books before bed
Education
High School Diploma -
Our Lady of The Rockies
Calgary, AB06-2025
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Flexible schedule
- Bussing tables
- Restaurant etiquette
- Relationship building
Certification
- [State] Driver's License
- CPR/AED Certification
- First Aid Certification
Timeline
Expo/Food Runner, FOH Host
Speeders Chinook Calgary
11.2024 - Current
Canada Post Clerk
Canada Post
04.2024 - 09.2024
Server/Hostess
Sushi 4 You
11.2023 - 12.2023
Babysitting Children
Thompson Family
08.2021 - 01.2023
Encoder
Systema 365, Inc.
04.2020 - 03.2024
High School Diploma -
Our Lady of The Rockies
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