Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jianli Wu

Aurora,ON

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

22
22
years of professional experience

Work History

Cashier

CoCo Fresh Tea & Juice
02.2024 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Accounting Assistant

Andy C.Lee, Chartered Accountant
12.2023 - Current
  • Streamlined accounting processes by implementing efficient organizational systems and procedures.
  • Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
  • Enhanced financial accuracy by meticulously reviewing and reconciling accounts on a monthly basis.
  • Streamlined invoice processing for timely payments, reducing late fees and maintaining positive vendor relationships.
  • Reduced errors in financial recordkeeping through diligent attention to detail and regular account audits.

Account Manager

Zhejiang Pujiang Season Arts& Crafts Imp&exp. Co.,
06.2012 - 06.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.

Bank Front Desk Clerk

ICBC
08.2002 - 05.2012
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.

Education

Bachelor of Science - Accounting

Hangzhou Dianzi University
Xiasha East Campus, Hangzhou,Zhejiang
07.2002

Skills

  • Product Recommendations
  • Product restocking
  • Payment Collection
  • Cash Handling
  • Payment Processing
  • POS Systems
  • Customer Service
  • Drawer balancing
  • Cash Register Operation
  • Payment posting
  • Cash Management
  • Cash handling and management
  • Loss Prevention

Languages

English
Limited Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Cashier

CoCo Fresh Tea & Juice
02.2024 - Current

Accounting Assistant

Andy C.Lee, Chartered Accountant
12.2023 - Current

Account Manager

Zhejiang Pujiang Season Arts& Crafts Imp&exp. Co.,
06.2012 - 06.2020

Bank Front Desk Clerk

ICBC
08.2002 - 05.2012

Bachelor of Science - Accounting

Hangzhou Dianzi University

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Jianli Wu