Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jianghua Zheng

Thornhill,ON

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Overview

4
4
years of professional experience

Work History

Customer Service

Harvey's Restaurant
04.2018 - 05.2020
  • Help customer prepare food.
  • cashier
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in team setting, providing support and guidance.

Food Court Customer Service and Cashier

Terra Supermarket
02.2016 - 01.2018
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Help customer choose food
  • Introduce the food to customer
  • Deal with customer complaining
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.

Education

Bachelor of Science - International Trade And Transportation Logistics Management

Northeast Normal University
Changchun, China
06.1998

Skills

  • Customer Relations
  • Accounting knowledge
  • Problem Resolution
  • Organization
  • Attention to Detail
  • Computer skills

Languages

English
Full Professional

Timeline

Customer Service

Harvey's Restaurant
04.2018 - 05.2020

Food Court Customer Service and Cashier

Terra Supermarket
02.2016 - 01.2018

Bachelor of Science - International Trade And Transportation Logistics Management

Northeast Normal University

Similar Profiles

CREATE PROFILE
Jianghua Zheng