Jiana Trotman
Sacramento
Summary
I am an enthusiastic and dedicated professional eager to contribute my skills as a Front Desk Administrative Assistant, Server, or Courtesy Clerk. With a passion for providing exceptional customer service and a strong ability to multitask. I thrive in dynamic environments and am committed to creating a welcoming atmosphere for all guests and clients.
Overview
4
4
years of professional experience
Work History
Server
He's From Philly Cheesesteaks
Woodland
06.2023 - 07.2025
- Served food and provided friendly, attentive customer service to 50+ customers daily
- Took orders efficiently, memorized the menu, and offered recommendation to first- time customers
- Operated the grill to prepare food
- Trained new employees on order taking and workflow processes
- Maintained strong communication skills while delivering orders and engaging with customers
FRONT DESK ADMINISTRATIVE ASSISTANT (TA)
Davis Senior High School
Davis
07.2021 - 05.2022
- Managed multi-line phone system, answering 5–10 calls daily and directing them to appropriate departments
- Welcomed visitors and managed front desk reception duties with professionalism and courtesy
- Transmitted information and documents to students and visitors via computer, mail, and fax
- Provided timely administrative support and ensured efficient workflow within deadlines
Education
High School Diploma - Biomedical Science, Spanish, Office Assistant, AP Statistics, Algebra II
Davis Senior High School
Davis, Ca05.2024
Pre Nursing - Chemistry, Human Anatomy
Sierra College
RocklinSkills
- Customer service
- Communication skills
- Time management
- Leadership
- Guest services
- Organizational Skills
- Personal Assistant Experience
Timeline
Server
He's From Philly Cheesesteaks
06.2023 - 07.2025
FRONT DESK ADMINISTRATIVE ASSISTANT (TA)
Davis Senior High School
07.2021 - 05.2022
High School Diploma - Biomedical Science, Spanish, Office Assistant, AP Statistics, Algebra II
Davis Senior High School
Pre Nursing - Chemistry, Human Anatomy
Sierra College
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