Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jiana Trotman

Sacramento

Summary

I am an enthusiastic and dedicated professional eager to contribute my skills as a Front Desk Administrative Assistant, Server, or Courtesy Clerk. With a passion for providing exceptional customer service and a strong ability to multitask. I thrive in dynamic environments and am committed to creating a welcoming atmosphere for all guests and clients.

Overview

4
4
years of professional experience

Work History

Server

He's From Philly Cheesesteaks
Woodland
06.2023 - 07.2025
  • Served food and provided friendly, attentive customer service to 50+ customers daily
  • Took orders efficiently, memorized the menu, and offered recommendation to first- time customers
  • Operated the grill to prepare food
  • Trained new employees on order taking and workflow processes
  • Maintained strong communication skills while delivering orders and engaging with customers

FRONT DESK ADMINISTRATIVE ASSISTANT (TA)

Davis Senior High School
Davis
07.2021 - 05.2022

  • Managed multi-line phone system, answering 5–10 calls daily and directing them to appropriate departments
  • Welcomed visitors and managed front desk reception duties with professionalism and courtesy
  • Transmitted information and documents to students and visitors via computer, mail, and fax
  • Provided timely administrative support and ensured efficient workflow within deadlines

Education

High School Diploma - Biomedical Science, Spanish, Office Assistant, AP Statistics, Algebra II

Davis Senior High School
Davis, Ca
05.2024

Pre Nursing - Chemistry, Human Anatomy

Sierra College
Rocklin

Skills

  • Customer service
  • Communication skills
  • Time management
  • Leadership
  • Guest services
  • Organizational Skills
  • Personal Assistant Experience

Timeline

Server

He's From Philly Cheesesteaks
06.2023 - 07.2025

FRONT DESK ADMINISTRATIVE ASSISTANT (TA)

Davis Senior High School
07.2021 - 05.2022

High School Diploma - Biomedical Science, Spanish, Office Assistant, AP Statistics, Algebra II

Davis Senior High School

Pre Nursing - Chemistry, Human Anatomy

Sierra College
Jiana Trotman