Jiale Dong
Calgary,AB
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Courier
Uni Express
12.2023 - 08.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Restaurant Server
Ginger Garden
06.2023 - 12.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Server
Jean's Chinese Restaurant
12.2021 - 04.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Line Cook
Noodle Nami
05.2020 - 12.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
Diploma - Culinary Management
Nova Scotia Community College
Dartmouth, NS05.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Courier
Uni Express
12.2023 - 08.2024
Restaurant Server
Ginger Garden
06.2023 - 12.2023
Restaurant Server
Jean's Chinese Restaurant
12.2021 - 04.2023
Line Cook
Noodle Nami
05.2020 - 12.2021
Diploma - Culinary Management
Nova Scotia Community College
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