Summary
Overview
Work History
Education
Skills
Certification
Language Skills
Accomplishments
Timeline
Generic

Jiajie Wang

Whitchurch-Stouffville

Summary

Detail-oriented customer service professional with 1+ years of experience in fast-paced retail environments. Skilled in communication, conflict resolution, and multitasking. Proven ability to build customer loyalty and meet customers' satisfaction.

Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Assistant

MCC Thrift Store
06.2022 - 08.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Teacher Helper

Stouffville District Secondary School
09.2023 - 01.2024
  • Collaborated closely with other school professionals such as counselors and special education instructors to ensure holistic support for each student''s needs.
  • Improved classroom management by implementing a consistent and effective discipline system, fostering a positive learning environment.
  • Promoted critical thinking skills by encouraging open-ended questioning during class discussions and one-on-one interactions with students.
  • Organized and maintained supplies, books, and learning materials to create an efficient educational space for both teachers and students.

Education

Ontario Secondary School Diploma -

Stouffville District Secondary School
Whitchurch-Stouffville, Ontario
06.2025

Skills

  • Customer Service

    • Assisted customers at MCC Thrift Store by helping them locate items and answering questions, ensuring a positive shopping experience

  • Attention to Detail

    • Accurately labeled and priced merchandise according to store policies, helping maintain consistent pricing standards

  • Time Management

    • Balanced school responsibilities while consistently showing up on time for volunteer shifts and events

  • Organization

    • Reorganized music instruments and supplies during the SDSS music department’s year-end clean-up, keeping the space neat and efficient

  • Teamwork

    • Worked closely with other volunteers and staff at MCC to sort donations and restock shelves, contributing to a smooth and efficient workflow

  • Communication

    • Communicated clearly with customers and team members, ensuring needs were understood and tasks were completed properly

Certification

  • July 2025 - First Aid & CPR/AED Level C (BL) Certification

Certification number: 106254759

Language Skills

Fluent in English and Mandarin

Accomplishments

  • October 2024 - Community Fundraising Initiative

    • Collaborated with a team of 4 to create a community fundraiser project for SDSS, raising $500 for local charities.

Timeline

Teacher Helper

Stouffville District Secondary School
09.2023 - 01.2024

Retail Assistant

MCC Thrift Store
06.2022 - 08.2024

Ontario Secondary School Diploma -

Stouffville District Secondary School

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Jiajie Wang