Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jiahui pan

Edmonton,AB

Summary

Dedicated and hardworking professional with strong customer service skills from previous experience. Skilled in quality control, time management, and upholding high standards in fast-paced environments. Bilingual and committed to cleanliness, safety, and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Deli Clerk

Sobeys
Charlottetown, Prince Edward Island
02.2022 - 02.2023
  • Maintained cleanliness of the deli area and equipment.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Bakery Clerk

Sobeys
Charlottetown, PE
05.2023 - 08.2023
  • Ensured timely task completion through efficient time management practices.
  • Delivered exceptional customer service to enhance satisfaction and foster loyalty.
  • Maintained cleanliness and organization of bakery area in compliance with health regulations.

Front Desk Receptionist

The Sonata Inn
Charlottetown, Prince Edward Island
06.2023 - 08.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Greeted customers warmly and made them feel welcome.

Education

Bachelor of Science - Biochemistry

University of Alberta
Edmonton, AB
06-2027

Skills

  • Quality control
  • Customer service
  • Time management
  • Cleaning and sanitizing
  • Strong work ethic
  • bilingually

Affiliations

Front Desk Receptionist, Diagnostic Imaging Department|Queen Elizabeth Hospital

Charlottetown, Prince Edward Island|Jun 2022-Sep 2023

  • Welcomed and verified patients for imaging appointments, ensuring precise patient identification and documentation.
  • Coordinated with medical staff to ensure a smooth workflow.

Wayfinder|University of Alberta Hospital

Edmonton, Alberta|Mar 2025

  • Greeted visitors and patients, providing directions and escorting them to appointments
  • Answered questions and offered support with empathy and professionalism
  • Assisted with mobility needs such as wheelchairs or elevators

Timeline

Front Desk Receptionist

The Sonata Inn
06.2023 - 08.2023

Bakery Clerk

Sobeys
05.2023 - 08.2023

Deli Clerk

Sobeys
02.2022 - 02.2023

Bachelor of Science - Biochemistry

University of Alberta

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Jiahui pan