Jiachen Ding

1. Directed daily store operations, streamlining processes to optimize efficiency and guarantee customer satisfaction.
2. Collaborated closely with the Store Manager in orchestrating staff training sessions, emphasizing service excellence and
operational best practices.
3. Played a pivotal role in inventory management, ensuring stock levels were maintained and replenishment was timely.
4. Championed store promotions, leading to increased foot traffic and enhanced customer engagement.
5. Efficiently handled and resolved in store disputes, maintaining a harmonious customer environment and upholding the brand's
reputation.

1. Membership Growth: Successfully led recruitment initiatives, resulting in a notable increase in club membership.
2. Cultural Education: Designed and delivered culture literacy sessions to immerse new members in the nuances of Hanfu,
encompassing its form, system, rituals, and historical progression.
3. Event Management: I mplemented exhibition activities in alignment with traditional Chinese festivals, garnering significant
engagement.