Jiaan Hu
Coquitlam,BC
Overview
3
3
years of professional experience
Work History
Salesperson
Relx Store
10.2021 - 10.2023
- Organized, delegated and monitored daily operations of self-storage facility.
- Maintained accurate records of tenant information such as payment history, contact details.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Resolved customer complaints promptly and professionally in order to maintain positive relationships with clients.
Waiters
Neon Hotpot
11.2022 - 03.2023
- Greeted guests and answered questions about menu items.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Cleared away dirty dishes from tables after each course was finished.
Clerk
Song Tea
10.2022 - 03.2023
- Operated cash register to process cash, check, and credit card transactions.
- Processed customer orders promptly and accurately.
- Identified needs of customers promptly and efficiently.
- Delivered products to customer locations on time.
Cargo Organizer
GTA Fantuan Corp.
10.2022 - 02.2023
- Created and managed filing systems for easy access to records and documents.
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Maintained inventory of office supplies and ordered new materials as needed.
- Collaborated closely with other departments such as purchasing and distribution centers to ensure smooth flow of goods across the supply chain network.
- Resolved customer complaints or inquiries related to picking issues in a timely manner while ensuring customer satisfaction.
Graphic Design Internship
Chongqing ChengGuZu Design Co.
Chongqing
07.2020 - 09.2020
- Participate in the company's graphic design projects, responsible for the production of promotional materials, posters, and advertising design
- Creative design and typography using design software such as Adobe Creative Suite
- Worked with team members to ensure projects were delivered on time and met client needs.
Education
Bachelor of Graphic Design -
Ontario College of Art & Design University
04.2024
Skills
- Product description
- Sales analytics
- Sales management
- Customer Engagement
- Cargo Sorting
- Customer Service
- Order Management
- Greeting guests
Hobbies and Interests
- Calligraphy
- Music
- Dancing
- Traveling
- Badminton
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Waiters
Neon Hotpot
11.2022 - 03.2023
Clerk
Song Tea
10.2022 - 03.2023
Cargo Organizer
GTA Fantuan Corp.
10.2022 - 02.2023
Salesperson
Relx Store
10.2021 - 10.2023
Graphic Design Internship
Chongqing ChengGuZu Design Co.
07.2020 - 09.2020
Bachelor of Graphic Design -
Ontario College of Art & Design University
Similar Profiles
Simon HebdonSimon Hebdon
Regional Director of Sales Performance at Lexis Nexis Risk Solutions (part of Relx)Regional Director of Sales Performance at Lexis Nexis Risk Solutions (part of Relx)
NANDHINI SNANDHINI S
CS & OTC Associate at RELX INDIA PRIVATE LIMITEDCS & OTC Associate at RELX INDIA PRIVATE LIMITED
Macy LeeMacy Lee
Regional Field Marketing Manager (Research Solutions) – Australia, New Zealand & South East Asia at RELX – Elsevier, Australia (B2B)Regional Field Marketing Manager (Research Solutions) – Australia, New Zealand & South East Asia at RELX – Elsevier, Australia (B2B)
Chi Nam(Benny) NgChi Nam(Benny) Ng
Service Person at CMBCService Person at CMBC
Greta Sanchez EstrellaGreta Sanchez Estrella
Director of Administration at Greyspace Maintenance Inc.Director of Administration at Greyspace Maintenance Inc.