Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ji Lee

Windsor,ON

Summary

Dynamic administrative professional with a proven track record at YUNHAP Family Martial Arts Taekwondo, excelling in customer service and documentation management. Skilled in maintaining confidentiality and enhancing office efficiency through organized filing systems. Adept at billing and invoicing, ensuring accurate financial records while fostering positive client relationships.

Overview

7
7
years of professional experience

Work History

Administrative Clerk

YUNHAP Family Martial Arts Taekwondo
09.2018 - Current
  • Processed incoming correspondence, ensuring accurate distribution to appropriate departments
  • Managed memberships and payments in office
  • Maintained organized filing systems, enhancing document retrieval efficiency
  • Assisted with data entry tasks, ensuring accuracy and timeliness of information
  • Responded to inquiries from clients and vendors, providing exceptional customer service
  • Supported inventory management by tracking supplies and initiating reorders as needed
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm paymnts and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Boosted department efficiency with timely completion of assigned tasks.
  • Proofread and edited professional documents to fix errors.
  • Processed and prepared documents such as business or government forms and invoices.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited documents to keep company materials free of grammar errors.

Veterinary Assistant (Co-op)

Lauzon Veterinary Hospital
09.2020 - 12.2021
  • Maintained inventory of medical supplies and equipment, ensuring adequate stock levels at all times.
  • Cleaned and disinfected surgical equipment and kennels to prevent diseases and control odors.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Collaborated with team members to streamline clinic operations, enhancing service delivery efficiency.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Assisted in grooming and bathing animals to maintain hygiene and appearance.
  • Restrained animals for examination and treatment.

Education

Bachelor of Science - Biological Sciences

University of Windsor
Windsor, ON
06-2025

High School Diploma -

Riverside Secondary School
Windsor, ON
05-2021

Skills

  • Maintaining confidentiality
  • Supply ordering
  • Customer service
  • Verbal and written communication
  • Billing and invoicing
  • Customer follow-up
  • Cash management
  • Filing systems
  • Documentation and recordkeeping
  • Invoice processing
  • Database administration
  • Spreadsheets management

Languages

English
Native or Bilingual
Korean
Professional Working

Timeline

Veterinary Assistant (Co-op)

Lauzon Veterinary Hospital
09.2020 - 12.2021

Administrative Clerk

YUNHAP Family Martial Arts Taekwondo
09.2018 - Current

Bachelor of Science - Biological Sciences

University of Windsor

High School Diploma -

Riverside Secondary School

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Ji Lee