Developed skills in high-pressure, emergency environments, including quick decision-making and effective problem-solving. Seeking to transition into new setting where it will be of importance to expand upon my skills and further develop my mindset. Somewhere that culture is curated through the desire to provide the best possible service to the community.
Lived and worked full-time at the firehouse while completing paramedic school, gaining hands-on experience responding to 911 calls including medical emergencies, traffic collisions, wildland fires, and structure fires. Actively participated in statewide deployments as part of strike teams and task forces during major incidents across California. Operated and drove apparatus on real emergencies, performed routine maintenance of equipment and station, and upheld high operational and professional standards. Immersed in the firehouse culture, learning the value of chain of command, teamwork, and camaraderie essential to effectively serving the community.
Provided emergency medical care to guests and staff during on-site incidents. Communicated effectively with incoming advanced medical personnel. Ensured venue safety through active patrols, guest screening, and adherence to emergency protocols in alignment with company standards.
Provided professional customer service by greeting guests, managing memberships, scheduling appointments, and answering inquiries. Maintained a clean and organized facility, including lobby and locker rooms. Assisted with sales, club tours, and creating a positive, community-focused environment.
Received the AHA Heartsaver Hero Award alongside crew members at Lake Shastina Community Services District for lifesaving actions during a medical emergency; formally recognized at a College of Siskiyous Board of Trustees meeting.