Jhuve Henry

Company Overview: Rayacom is Canada’s leading hub for full-service print, signs, and packaging services

• Lead day-to-day administrative and operational activities across design, sales, and production departments.
• Oversaw scheduling, task delegation, and workflow management to ensure projects met deadlines and client expectations.
• Recruited, onboarded, and trained new staff, maintaining smooth team operations and high service standards.
• Managed internal communications and acted as the liaison between clients, design teams, and vendors.
• Created and maintained accurate records of quotes, invoices, and client interactions.
• Handled all front-office duties including coordinating meetings, preparing reports, and ensuring office supply inventory.
• Prepared persuasive sales materials and conducted presentations to clients.
• Maintained oversight of administrative functions including billing, vendor coordination, and quality control.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Company Overview: Hospiten Group is an international health network committed to providing high-quality service, with almost 50 years of experience.

• Tracked records, filed documents, and maintained communication between clients to manage office activities.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Managed day-to-day front desk operations, ensuring smooth scheduling and welcoming experiences for patients and visitors.
• Handled corporate office inventory and supplies, ensuring all departments were well-stocked and organized.
• Trained and supervised a team of 12 front-desk staff, monitoring performance, and implementing improvements.
• Coordinated patient insurance communications, documentation, and follow-ups.
• Responded to guest and patient inquiries and complaints, ensuring high levels of customer service and resolution.
• Supported corporate communication initiatives, and disseminated internal updates efficiently.
• Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.