JHUNE LOUIE NIPAS
Kanata,Ontario
Summary
To be able to contribute to the company's growth and development by working hard with full determination and dedication to achieve organizational and personal goals. Demonstrate a strong willingness to learn and adapt quickly in a fast paced environment .
Overview
11
11
years of professional experience
1
1
Certification
Work History
Casual Emergency Enhance Cleaner
Ottawa - Carleton District School Board
Ottawa, Ontario
08.2024 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
Team Member
Tim Hortons
Richmond
02.2024 - 07.2024
- Provide customer service support to ensure satisfaction
- Received, processed and stocked merchandise in accordance with store policies
- Organized inventory shelves for easy access and maintenance of stock levels
- Performed opening and closing duties such as setting up displays, restocking items and cleaning sales floor
- Operating cash register to process payments from customers.
Customer Service Associate / Cashier
Doha Oasis
Doha, Qatar
02.2021 - 09.2023
- Greeted customers upon arrival and assisted them with their inquiries
- Processed payments using cash registers and credit card machines
- Provide excellent customer service by listening to customer needs and responding accordingly
- Stock shelves displays with products
- Offer suggestions for additional items that may interest customers
- Kept up to date on new products and promotions available on store
- Assisted other departments when needed during busy periods.
Guest Service Associate / Cashier
Leisure
Doha, Qatar
08.2019 - 01.2023
- Greeted customer in friendly and professionally manner
- Process customer transaction accurately and efficiently
- Assisted customer with product selection and answer questions about product and prizes
- Balanced daily cash register transactions at end of each shift
- Operated POS systems efficiently to process payments from customer using cash or debit/credit cards.
Customer Service Associate / Cashier
Vox Cinemas
Doha, Qatar
12.2016 - 08.2019
- Process payments using cash registers and credit card machines
- Verified age for movies for certain age according to law state regulations
- Ensured all areas of store were clean and organized at all times
- Handled cash accurately during each shift
- Participated in monthly team meeting to discuss strategies for improving customer service satisfaction levels
- Educated customers on special pricing opportunities and company offerings.
In Room Dining Server
Fairmont And Raffles Hotel
Manila, Philippines
12.2013 - 07.2014
- Provide excellent service
- Standard room service
- Product food knowledge
- Table set up
- Everyday training for Learning Quality Assurance (LQA)
- Communicate well with other team staff and kitchen staff to ensure excellent operations
- Performed side duties such as cleaning working stations, cutleries, plates and etc.
Education
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines University
Manila, Philippines04.2012
Skills
- Customer Service
- Computer Skills
- Product Knowledge
- Positive Attitude
- Problem-Solving
- Attention to Detail
- Multi-Tasking
- Cleaning and sanitizing
- Sweeping and Mopping
- Exceptional time management
Certification
- Basic Food Hygiene/ Health and Safety (August 2017)
- National Certificate II in Food and Beverage (NCII) (September 2013)
- Catering and Banquet Services (October 2010)
- Event Manager of the CITHM Fun Run (September 2010)
- Innovative Personality of Today's Youth (September 2008)
Accomplishments
Momenteur of the month
- August 2017
- November 2018
Timeline
Casual Emergency Enhance Cleaner
Ottawa - Carleton District School Board
08.2024 - Current
Team Member
Tim Hortons
02.2024 - 07.2024
Customer Service Associate / Cashier
Doha Oasis
02.2021 - 09.2023
Guest Service Associate / Cashier
Leisure
08.2019 - 01.2023
Customer Service Associate / Cashier
Vox Cinemas
12.2016 - 08.2019
In Room Dining Server
Fairmont And Raffles Hotel
12.2013 - 07.2014
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines University
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