Jhovany Torres
Lake Forest
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
General Manager
The Habit Burger Grill
Menifee
02.2022 - 02.2025
- Oversaw daily operations to ensure efficient restaurant management.
- Trained and mentored staff to enhance team performance.
- Managed inventory levels to maintain product availability and quality.
- Coordinated employee schedules to optimize labor costs and service efficiency.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
General Manager
Popeyes Chicken
Lake Elsinore
01.2019 - 01.2022
- Oversaw daily operations to ensure efficient restaurant management.
- Trained and mentored staff to enhance team performance.
- Managed inventory levels to maintain product availability and quality.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Kitchen Manager/Server/Cook
Chili's Bar and Grill
Lake Elsinore
03.2016 - 01.2019
- Trained and supervised kitchen staff on food safety and sanitation practices.
- Scheduled shifts and maintained staffing levels for optimal kitchen performance.
- Collaborated with management to develop seasonal menu items and specials.
- Managed kitchen operations to ensure high-quality food preparation and presentation.
- Oversaw inventory management, including ordering supplies and minimizing waste.
- Implemented procedures to enhance workflow efficiency in the kitchen environment.
- Fostered a positive team atmosphere through effective communication and leadership skills.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
Education
El Toro High School
Lake Forest, CASkills
- Inventory management
- Budgeting
- Staff training
- Customer service
- Employee scheduling
- Sales tracking
- Leadership communication
- Schedule management
- Sales
- Sales planning and implementation
- Consistently meet goals
- Service quality improvement
Timeline
General Manager
The Habit Burger Grill
02.2022 - 02.2025
General Manager
Popeyes Chicken
01.2019 - 01.2022
Kitchen Manager/Server/Cook
Chili's Bar and Grill
03.2016 - 01.2019
El Toro High School