Jhonna-Vae Delahaye
Brampton,Ontario
Summary
To obtain a position within an organization that will benefit from my customer service, problem solving, planning and organizational skills while allowing me to continue to develop my leadership and multi-tasking skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Region of Peel - Tall Pines Long Term Care Centre
Brampton , ON
2016.07 - Current
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Inventoried and ordered supplies for office.
- Scheduled facility tours and created 'Welcome' packages
- Processed deposits to trust accounts and documented the transaction in the company system.
- Prepared documents and lead the admission process for new residents.
- Scanned and email invoices to accounts payable, conducted data entry in Excel for each invoice, and filed them into the appropriate binders.
- Assisted in the Activation department by transporting residents to and from social activities and helping serve food for programs.
Warehouse Associate
Ingram Micro
Mississauga , ON
2019.04 - 2019.08
- Inspected returned merchandise for damage or defect before returning it back to suppliers and vendors.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Packed boxes and stock using organizational guidelines.
- Collaborated with coworkers, at an efficient pace to attain workplace quota.
Customer Service Representative
LCBO
Brampton , Ontario
2019.10 - 2019.10
- Welcomed customers, offering assistance to help find store items.
- Verified customer age requirement for alcohol purchases.
- Operated cash register or to receive payment by cash and card.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Maintained appearance of the store by arranging shelf products.
Education
Bachelor of Arts - Psychology
York University - Glendon Campus
2024-02
Skills
- Quick learner who demonstrates organization and good communication skills.
- Ability to work with minimal supervision; can follow instructions thoroughly and get tasks completed.
- Able to problem solve and answer questions.
- Ability to quickly adapt to new roles and tasks.
- Team oriented.
Certification
- Smart Serve Liquor License
- Certified in the Babysitter’s Training Course
Volunteer Experience
PLASP, After School Program
09/2016 - 05/2017
References
References available upon request.
Timeline
Customer Service Representative
LCBO
2019.10 - 2019.10
Warehouse Associate
Ingram Micro
2019.04 - 2019.08
Administrative Assistant
Region of Peel - Tall Pines Long Term Care Centre
2016.07 - Current
Bachelor of Arts - Psychology
York University - Glendon Campus
- Smart Serve Liquor License
- Certified in the Babysitter’s Training Course
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