Jhonatan Carpio
Vancouver,Canadá
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Sales Associate
Tigo Colombia
01.2020 - 12.2023
• Creating a welcoming environment by greeting all customers as they walk through the doors
• Providing excellent customer service by ensuring the customer takes priority and answering any questions they have
• Maximizing sales opportunities to achieve store targets
• Maintaining consistent visual merchandising and housekeeping standards at all times
• Ensuring adherence to operating and security procedures at all times
• Keeping knowledge up-to-date of all collections, product information, promotions, and rewards programs at all times
• Executing opening and closing procedures
Sales Associate
Ricoh Colombia
02.2016 - 12.2019
• Creating a welcoming environment by greeting all customers as they walk through the doors
• Providing excellent customer service by ensuring the customer takes priority and answering any questions they have
• Maximizing sales opportunities to achieve store targets
• Maintaining consistent visual merchandising and housekeeping standards at all times
• Ensuring adherence to operating and security procedures at all times
• Keeping knowledge up-to-date of all collections, product information, promotions, and rewards programs at all times
• Executing opening and closing procedures
Education
Bachelor of Science - Engineering Studies
Fundacion Universitaria Tecnologico Comfenalco
01.2012
Skills
Ability to work in a fast-paced environment
Sales-driven and goal-oriented attitude
Excellent written and verbal communication skills
Basic computer skills and the ability to use a point-of-sale system
Ability to build relationships with customers
Adjust quickly to changing priorities and conditions
Websites
Languages
Español
Native or Bilingual
Ingles
Professional Working
Certification
- HPE Hybrid Cloud Solutions
- HPE Products, Solutions and Services, Rev. 17.4
- HPE Certified - Hybrid Cloud Solutions [2020]
- Fortinet Certified Fundamentals Cybersecurity
- ITIL V3
Personal Information
Title: Account Manager || Cibersecurity || IoT || Cloud Services || IT Services Consulting
Timeline
Store Sales Associate
Tigo Colombia
01.2020 - 12.2023
Sales Associate
Ricoh Colombia
02.2016 - 12.2019
Bachelor of Science - Engineering Studies
Fundacion Universitaria Tecnologico Comfenalco
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