Summary
Overview
Work History
Education
Skills
Availability
Timeline
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JHON MOLINA

South Surrey,Canada

Summary

  • Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
  • Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

6
6
years of professional experience

Work History

Retail Worker

Abercrombie & Fitch
Surrey, British Columbia
07.2024 - 12.2025
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Placed special orders or called other stores to find desired items.
  • Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
  • Completed assigned training to stay updated on important policies and procedures.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Maintained accurate records of all transactions using POS software systems.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.

Barista Trainer

Sharetea
Surrey, British Columbia
03.2023 - 08.2023
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
  • Supported highest standards of conduct and service to support company reputation.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.

Cashier - DriveThru

McDonald's
Surrey, BC
05.2020 - 03.2021
  • Organized store inventory and Maintained work area clean
  • Handled cashier to receive payment from patrons
  • Skills Used Skills Punctual, reliable, dependable and honest
  • Believe in accounting and going over and beyond to complete all duties assigned
  • Great attitude, attitude, outstanding patiences and willing to help others
  • Quick and eager to learn, work hard with group or individually
  • Following process and procedures to the letter
  • Served orders to customers at windows, counters and tables
  • Took necessary steps to meet customers needs and effectively resolve food or service issues
  • Correctly received orders, processed payments and responded appropriately to guest concerns

Education

College Student - Medical Laboratory Assistant

Stenberg College
Surrey, BC
08-2025

High School Diploma -

Holy Cross Regional High School
Surrey, BC
06.2023

Elementary School -

Our Lady of Good Counsel
Surrey, BC
06.2018

Skills

  • Register operation
  • Opening and closing duties
  • Up-selling
  • Dining room maintenance
  • Team collaboration
  • Speedy and efficient
  • Attention to detail
  • Professional appearance
  • Stock replenishment
  • Display maintenance
  • Reliability and punctuality
  • Merchandising expertise
  • Financial records oversight
  • Relationship building
  • Customer assistance
  • Store maintenance
  • Time management
  • Promotional displays

Availability

all day, afternoon, all day, afternoon, Morning Tuesday: all day Wednesday: afternoon Thursday: all day Friday: afternoon Sunday: Morning

Timeline

Retail Worker

Abercrombie & Fitch
07.2024 - 12.2025

Barista Trainer

Sharetea
03.2023 - 08.2023

Cashier - DriveThru

McDonald's
05.2020 - 03.2021

College Student - Medical Laboratory Assistant

Stenberg College

High School Diploma -

Holy Cross Regional High School

Elementary School -

Our Lady of Good Counsel

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JHON MOLINA