Jhoann Contaoe
Etobicoke,Ontario
Summary
Level-headed professional with extensive experience helping resident and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to resident/client community.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Aspira Villa Da Vinci Retirement Living
08.2023 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provides supervision and/or assistance to residents in the activities of daily living including eating, dressing, transferring, toileting, hygiene, grooming, and bathing as per resident’s individual plan of care to meet their needs and expectation
- Provides cognitive, social, emotional support, and spiritual support during difficult times
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Trained to use Hoyer lift and stand lift safely
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Trained and coordinated work of new support workers.
- Performs other duties as assigned.
Personal Support Worker
Glynnwood Retirement Living
12.2021 - Current
- Provides supervision and/or assistance to residents in the activities of daily living including eating, dressing, transferring, toileting, hygiene, grooming, and bathing as per resident’s individual plan of care to meet their needs and expectation
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provides cognitive, social, emotional support
- Coordinate care with other healthcare and supporting professionals
- Observed and documenting resident’s behavior
- Provides care and services to residents with respect to their senses and communication by encouraging residents to wear individual sensory aids
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Trained and coordinated work of new support workers.
- Laundered items, changed sheets and made bed to keep residents' bedroom clean.
- Performs other duties as assigned.
Personal Support Worker
Total Home and Health Care Services
10.2021 - 08.2022
- Performed personal support worker duties in community and home setting.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Enhanced client comfort by providing compassionate and attentive personal care.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for client.
- Provided safe mobility support to help client move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in clients' health status to case manager.
- Implemented strategies for managing challenging behaviors in dementia clients, creating a safe environment for all involved.
- Assisted clients with self-administered medications.
- Transported clients to events and activities, medical appointments, and shopping trips.
Live-in caregiver
Roopesh Parikh
01.2018 - 07.2021
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Established trust with clients and their families through effective communication, empathy, and professionalism.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
Senior Health Care Assistant
Sunshine Welfare Action Mission
10.2009 - 12.2017
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained a clean and safe environment for patients, reducing the risk of infections and promoting overall wellbeing.
- Monitored and reported potential safety hazards, contributing to a safer environment for patients, staff, and visitors.
- Collaborated with interdisciplinary teams to develop personalized care plans that improved patient outcomes.
- Mentored newer Health Care Assistants by sharing knowledge gained from years of experience working with diverse populations facing complex health challenges.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Personal Support Worker -
Osilla Institute For Health Personnel
09.2021
Skilled Trade Certificate in Health Care
Institute of Technical Education
Singapore05.2013
Bachelor of Science - Accounting
University of Luzon
Philippines04.2006
Skills
- Bathing and grooming assistance
- Emotional support
- Mobility expertise
- Computer literate
- Team player
- Housekeeping
- Meal preparation
- Problem solving skills
- Knowledge with documentation procedures
- Assisting with medication administration
- Behavioral observation
Languages
English
Professional Working
Certification
FOOD HANDLING, CANADIAN FOOD SAFETY TRAINING Training - July 2021
FIRST AID, CPR/AED CERTICIFATE, July 2023
MASK FITTING, October 2023
Timeline
Personal Support Worker
Aspira Villa Da Vinci Retirement Living
08.2023 - Current
Personal Support Worker
Glynnwood Retirement Living
12.2021 - Current
Personal Support Worker
Total Home and Health Care Services
10.2021 - 08.2022
Live-in caregiver
Roopesh Parikh
01.2018 - 07.2021
Senior Health Care Assistant
Sunshine Welfare Action Mission
10.2009 - 12.2017
Personal Support Worker -
Osilla Institute For Health Personnel
Skilled Trade Certificate in Health Care
Institute of Technical Education
Bachelor of Science - Accounting
University of Luzon
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