Jhoan Montilla
2195 Rue St-Just, Montreal,QC
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Dispatch Agent
Securitas Technology
05.2022 - Current
- Managed dispatch operations and oversaw alarm system monitoring.
- Managed high call volumes while adhering to established procedures.
- Ensured precision and dependability in a high-stakes position.
Warehouse Associate –
Costco
10.2021 - 05.2022
- Assisted in stocking merchandise and organizing warehouse inventory. Supported daily operations by handling incoming and outgoing shipments. Contributed to maintaining a clean and efficient workspace.
- Assisted in performing frequent heavy lifting and executing repetitive physical tasks. Supported team members in maintaining workflow efficiency through consistent task execution. Contributed to overall productivity by completing assigned physical duties effectively.
- Executed cart retrieval operations to enhance customer convenience and satisfaction.
General Laborer (Temporary)
ABP, Tower, Blueline, Umanico
04.2018 - 10.2021
- Assisted with moving tasks to support construction projects. Provided warehouse support by organizing materials and supplies. Contributed to team efforts in general labor activities.
- Adapted swiftly to diverse work environments and managed short-term contracts.
- Adhered to safety regulations and maintained physical work standards consistently.
Night Shift Cashier
Couche-Tard
01.2020 - 09.2021
- Executed responsibilities autonomously during overnight shifts.
- Assisted with cash handling processes to maintain accurate financial records. Supported restocking efforts to ensure product availability. Contributed to cleaning and store security measures to create a safe shopping environment.
- Exhibited consistent reliability and autonomy while managing night-shift responsibilities.
Education
General Social Science
Dawson College
Montreal, QCHigh School Diploma -
École Secondaire D’Anjou
8205 Rue Fonteneau Montréal QC H1K 4E1 Canada2017
Skills
Factory / Warehouse Work
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Heavy Lifting & Repetitive Tasks
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Fast-Paced Production Environments
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Safety Awareness & Procedure Compliance
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Teamwork & Reliability
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Shift Adaptability (Day / Evening / Night)
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Overtime Availability
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Dispatch Operations & Call Handling
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⸻
🖥️ Software Skills
PowerPoint
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Word
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Excel
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Technologies (General Systems Use)
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Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatch Agent
Securitas Technology
05.2022 - Current
Warehouse Associate –
Costco
10.2021 - 05.2022
Night Shift Cashier
Couche-Tard
01.2020 - 09.2021
General Laborer (Temporary)
ABP, Tower, Blueline, Umanico
04.2018 - 10.2021
General Social Science
Dawson College
High School Diploma -
École Secondaire D’Anjou