Jherson Ong Sin
Brgy 11 Laoag City,Ilocos Norte
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
25
25
years of professional experience
Work History
Manager
PTC Food Sphere (Logistics/Trucking)
Laoag City
05.2019 - 12.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager
Sccotr Baguio (Logistic/ Courier)
Baguio City
03.2018 - 03.2019
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Manager of Operations
UKL Hotel
Laoag City, Ilocos Norte
01.2010 - 06.2016
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Manager
Charlies Bar And Grill
Shangrila EDSA, Cor. Shaw Blvd., Metro Manila
06.1996 - 09.1998
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Supervisor
Jimson Tracking Viva And First Mineral Water Dist.
Sto. Domingo, Quezon City, Metro Manila
01.1995 - 05.1996
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Education
Electronic Technician - Electronics
AIE (Asian Institute of Electronics)
Cubao,.Quezon City03.1994
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Operations Management
- Customer Relationship Management (CRM)
- Workforce Management
- Marketing
- Budget Control
- Customer Service
- Decision-Making
- Computer Skills
Languages
English
Full Professional
CHARACTER REFERENCES
PCG Col. Mark Mariano
Laoag City
09177985728
Engr. Elis Corpuz
Laoag City
09391694932
Hon. Bryan Alcid
Laoag City
Timeline
Manager
PTC Food Sphere (Logistics/Trucking)
05.2019 - 12.2019
Manager
Sccotr Baguio (Logistic/ Courier)
03.2018 - 03.2019
Manager of Operations
UKL Hotel
01.2010 - 06.2016
Manager
Charlies Bar And Grill
06.1996 - 09.1998
Supervisor
Jimson Tracking Viva And First Mineral Water Dist.
01.1995 - 05.1996
Electronic Technician - Electronics
AIE (Asian Institute of Electronics)