Jheren Henard
Stockton
Summary
Polite, professional and successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
8
8
years of professional experience
Work History
Truck Driver
Penske
05.2023 - Current
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Truck Driver
Fedex Freight
01.2022 - 05.2023
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Truck Driver
Antonini Freight
07.2021 - 01.2022
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maximized load safety by balancing, securing and weighing products.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Delivery Driver
Domino's Pizza
01.2021 - 07.2021
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Security Officer
Prosegur
06.2020 - 01.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Life Insurance Agent
American Income Life
10.2019 - 10.2020
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Obtained underwriting approval by completing application for coverage.
- Finalized sales and collected necessary deposits.
Cooking Assistant
St. Mary's Highschool
09.2019 - 05.2020
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Monitored and documented time and temperature of food and appliances to minimize waste.
- Adhered to proper procedure in loading and transporting food to prevent spillage and meal delivery delay.
Ramp Agent
Worldwide Flight Services
01.2019 - 09.2019
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Verified quantity and description of materials received by checking merchandise against packing list.
Package Handler
FedEx:Ground
07.2016 - 12.2018
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ05.2024
High School Diploma -
Weston Ranch High School
Stockton, CA05.2016
Skills
- Efficient Trip Planner
- Logistics Planning
- Prevention Techniques
- Legal Compliance
- Operational Efficiency
- Data Entry
- Customer Communication
- Quality Control
- Problem-Solving Skills
- Interpersonal Communication
- Dependable and Responsible
Timeline
Truck Driver
Penske
05.2023 - Current
Truck Driver
Fedex Freight
01.2022 - 05.2023
Truck Driver
Antonini Freight
07.2021 - 01.2022
Delivery Driver
Domino's Pizza
01.2021 - 07.2021
Security Officer
Prosegur
06.2020 - 01.2021
Life Insurance Agent
American Income Life
10.2019 - 10.2020
Cooking Assistant
St. Mary's Highschool
09.2019 - 05.2020
Ramp Agent
Worldwide Flight Services
01.2019 - 09.2019
Package Handler
FedEx:Ground
07.2016 - 12.2018
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Weston Ranch High School
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