Jheraldine Tanguilig
Grande Prairie,AB
Summary
Experienced with creating exquisite pastries and desserts, ensuring exceptional quality. Utilizes creativity and technical skills to deliver visually appealing and flavorful products. Track record of thriving in dynamic kitchen environments and contributing to team success.
Overview
18
18
years of professional experience
Work History
PASTRY COOK
Jeffrey’s café Co.
06.2023 - Current
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries for a high-end bakery.
- Coordinated closely with catering department on large-scale orders or events requiring customized baked goods or desserts for clients'' specific needs.
- Maintained clean and organized work environment, ensuring compliance with health and safety standards.
- Enhanced customer satisfaction, consistently producing pastries that exceeded expectations in taste and presentation.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Maintained well-organized mise en place to keep work consistent.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Cleaned and maintained kitchen equipment and oven.
- Prepared frostings and other toppings for cakes and pastries.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Managed display cases to verify freshness and attractiveness of products.
- Replenished bakery items in display cases.
- Follow instruction of Chef and or Sous Chef.
- Must abide by all kitchen rules, schedules, and health and safety regulations.
Chef/ Cake-Ice Cream Production
IFFCO International foodstuffs Co. LLC / Unipex Dairy Products Co.Ltd.
06.2015 - 05.2023
- Operate and manage the pastry kitchen and work together with the head chef
- Prepare a variety of goods such as cakes, pies, cookies etc
- Following traditional and modern recipe
- Decorate pastries and dessert using different type of toppings and icings
- And ensure presentation will be beautiful and exciting
- Responsible for new product development and standardization of recipes
- Analyze and recommend necessary improvements in product procedure to maintain an efficient operation
- Trained and mentored junior team members, and encourage mutual trust, respect, cooperation, instilling capability, and confidence to deliver excellent results consistent with company standards
- Kept a thorough, detailed ingredients and final product inventory to ensure sufficient stock levels and minimize waste
- Uphold first-class health and safety levels for continued high quality output and compliance with management and city regulations
- Monitored pastry and patisserie trends to create innovative products for retail and hotel establishments and maintained exceptional attention to detail in product to guarantee high-quality and closely followed recipes and company standards, maintaining consistency across quality processes
- Improving operations and resolving issues to deliver top-notch customer service
- Establish polices and procedure to ensure GMP and HACCP Principle
- Ensure all food is consistently prepared and presented as per the standard
- Follows proper handling and right temperature of all foods product
- Assist in determining how food should be presented and create decorative display
- Check quality of material and condition of equipment and devices used for preparing and production
Assistant Pastry Chef
MAF Carrefour Hypermarket LLC.
08.2012 - 06.2015
- Demonstrated abilities to efficiently produce first-class confectionery products
- Consistently monitored food produced, delivering exceptional quality and presentation standards for excellent customer experience
- Maintaining stock rotation by following FIFO standard
- Prepare variety of baked goods
- Closely monitored ingredient stock levels, updating inventories and reordering items as needed for enhanced operational efficiency
- Reduced product waste by eliminating excess and obsolete inventory and tracking order refills, revenue and upcoming sale opportunities
- Controlling laboratory and display temperature to ensure product from contamination
- Decorate pastries and dessert in a tasteful and beautiful way
Counter Cashier
SM Cinema and the Landmark Supermarket
04.2010 - 11.2011
- Greet customers when entering or leaving the store
- Scanning goods and ensuring pricing is accurate
- Collecting payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Resolve customer complaints, guide them and provide relevant information
- To provide excellence customer service to enhance more sales
Service Crew
Chocolate Bake Shop
11.2010 - 04.2011
- Resolved issues quickly to maintain productivity goals and keeping records on stock level
- Contributed to team success by completing jobs quickly and accurately
- Worked consistently within company guidelines to ensure delivery of best practices
- Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders
- Counted and monitored food stock and supply levels to reorder when quantities ran low
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons
Service Crew/Cashier
Jollibee Fast food Corporation 3 branch
04.2007 - 02.2009
- Operated cash register for cash, check and credit card transactions with 100% accuracy, provide fast and accurate service and recorded information regarding all transactions in computer by using POS system
- Worked closely with team members to solve problems and handle customer concerns
- Maintaining high quality customer service on daily basis and minimized long register queues by completing sales transactions quickly
- Worked with customer service to resolve issues and educate customers on promotions to enhance sales
- Attending additional trainings and seminar for better performances
- Hygiene practices is always implemented
Education
Certificate of Higher Education - Hotel & Restaurant Management
Metro Business College
04.2009
A-Levels - Higher Secondary
Pasay City West High School
03.2006
Primary -
Padre Burgos Elementary School
03.2002
Skills
- Pastry preparation
- Strong work ethic
- Food safety and sanitation
- Food quality
- Receipt handling
- Allergen awareness
- Baking
- Product knowledge
- Creativity and innovation
- Restaurant experience
- Initiative and Self-motivation
- Pastries expertise
- Frosting and decoration
- Cake decorating
- Chocolate tempering
- Food preparation procedures
Training
- 01/01/21, Dubai, First Aid CPR/AED Training
- 03/10/21, Dubai, HACCP awareness Training
- 12/20/16, Dubai, Hygiene Training PIC Level 3 (Person in Charge) HACCP
- 10/06/13, Dubai DCC, Pastry Diploma Training (All kinds of pastries production and decoration)
Languages
English
Professional Working
Timeline
PASTRY COOK
Jeffrey’s café Co.
06.2023 - Current
Chef/ Cake-Ice Cream Production
IFFCO International foodstuffs Co. LLC / Unipex Dairy Products Co.Ltd.
06.2015 - 05.2023
Assistant Pastry Chef
MAF Carrefour Hypermarket LLC.
08.2012 - 06.2015
Service Crew
Chocolate Bake Shop
11.2010 - 04.2011
Counter Cashier
SM Cinema and the Landmark Supermarket
04.2010 - 11.2011
Service Crew/Cashier
Jollibee Fast food Corporation 3 branch
04.2007 - 02.2009
A-Levels - Higher Secondary
Pasay City West High School
Primary -
Padre Burgos Elementary School
Certificate of Higher Education - Hotel & Restaurant Management
Metro Business College
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