Jhendoll Kang
Mississauga,ON
Summary
Highly motivated Office Administrator and Clerical Assistant with hands-on experience in healthcare settings. Proficient in patient registration and scheduling using Cerner, a widely used healthcare management software. Comprehensive training in medical administration from Fanshawe College, with an emphasis on office procedures, medical terminology, and healthcare services management. Demonstrated proficiency in medical software applications such as QuickBooks and Accuro. Proven ability to provide excellent service to patients and their families, manage multiple administrative tasks, and maintain order in a fast-paced outpatient office environment. Strong team player, effective in collaborating with healthcare professionals to ensure smooth office operations and patient care. Looking to leverage these skills and experiences in a challenging role in healthcare administration.
Overview
3
3
years of professional experience
Work History
Office Administrator and Clerical (Work Placement)
University Hospital-LHSC
03.2024 - 04.2024
- Completed training and gained hands-on experience in patient registration and scheduling using Cerner, a widely used healthcare management software
- Managed patient records, ensuring their confidentiality and accuracy
- Scheduled and confirmed patient appointments using Cerner, improving office efficiency
- Provided excellent customer service to patients and their families, addressing their needs with empathy and efficiency
- Team Collaboration: Collaborated with healthcare professionals to ensure smooth office operations and effective patient care.
Dietary Aide
Masonville Manor Retirement Residence
12.2022 - 05.2023
- Prepare and cook meals following the recipes and guidelines provided by the dietitian or chef
- Ensure that special diet trays adhere to the individual dietary restrictions and guidelines of each patient
- Observe patients’ eating habits, identifying, and reporting any issues or concerns to the nursing staff or dietitian
- Deliver exceptional service to patients and residents, responding promptly to their requests and feedback, and always maintaining a friendly and courteous demeanor.
Administrative Assistant
BMR Aggregates
08.2021 - 06.2022
- Provided administrative support to project managers, including scheduling meetings, creating agendas, and arranging conference calls
- Prepared and maintained facility records, including room capacities, sizes, configurations, and equipment inventories
- Supervised the preparation of construction expenses to ensure accuracy and completeness.
Education
Office Administration Healthcare Service -
Fanshawe College
London, ON04.2024
BS in Aircraft Maintenance Technology -
World Citi Colleges
Philippines09.2019
Skills
- Completed training in patient registration and scheduling using Cerner, gaining hands-on experience with this widely used healthcare management software
- Demonstrated proficiency in medical software applications such as QuickBooks and Accuro, showcasing robust data and file organization skills relevant to medical environments
- Gained comprehensive understanding of healthcare administration in a hospital setting, including patient scheduling, record management, and billing procedures
- Demonstrated strong organizational skills in managing multiple administrative tasks and maintaining order in a fast-paced outpatient office environment and enhanced communication skills, both written and verbal, through regular interaction with patients, families, and healthcare professionals
- Worked effectively with a team of healthcare professionals, contributing to smooth office operations and patient care, and developed strong skills in providing excellent service to patients and their families, ensuring their needs were met with empathy and efficiency
Reference
Lisa Michitsch - Professor
Email: Lisa.michitsch@lhsc.on.ca
Kaitlyn Talbot - Preceptor
Email: Kaitlyn.Talbot@lhsc.on.ca
Timeline
Office Administrator and Clerical (Work Placement)
University Hospital-LHSC
03.2024 - 04.2024
Dietary Aide
Masonville Manor Retirement Residence
12.2022 - 05.2023
Administrative Assistant
BMR Aggregates
08.2021 - 06.2022
Office Administration Healthcare Service -
Fanshawe College
BS in Aircraft Maintenance Technology -
World Citi Colleges
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