Jheanell Thompson

• - Remotely assigned with the Signature financial MGA and licensed with a LLQP from the FSRA
• - To consult and solicit, Life, Health Insurance Products and other investment plans.
• Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
• Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
• Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
• Streamlined the insurance application process, resulting in faster approvals and increased efficiency.

Achievements

• Revenue Growth from 0 – $30million JMD in year one with an expected projected growth increase to 200% YTD.
• Increased provider participation from 40 to 300+ locations islandwide.
• Recruited, trained, and coached 24-member team to support company growth.
• Gathered information on competitor activities and market trends to enhance strategic decision-making.
• Established strong relationships with key industry players for business growth and expansion.
• Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
• Ensured regulatory compliance by working closely with legal advisors and government agencies.

• ACHIEVEMENTS HIGHLIGHTS
• Contract Review and Negotiation. Proposed, reviewed, and negotiated multi-million-dollar contracts for private and public projects estimating $140 Million JMD.
• Change Management – Implemented new standard operating procedures and manage the structural growth process for the group.
• Operational Assistance – Onsite management, procurement management, quality control management and all communique with both internal and external clients.