JHANVI KESAR
Brampton,ON
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
Alliance Immigration
10.2023 - 08.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
Front Desk Assistant
Jeewandeep Hospital
06.2022 - 08.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Front Desk Receptionist
Lifeline Hospital
04.2021 - 07.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate of Applied Science - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
08.2024
Skills
- Listening Skills
- File Organization
- Problem-solving skills
- Time Management
- Administrative Skills
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
French
Limited Working
Timeline
Front Desk Assistant
Alliance Immigration
10.2023 - 08.2024
Front Desk Assistant
Jeewandeep Hospital
06.2022 - 08.2023
Front Desk Receptionist
Lifeline Hospital
04.2021 - 07.2023
Associate of Applied Science - Personal Support Worker
Conestoga College Institute of Technology And Advanced Learning
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