Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JHANVI KESAR

Brampton,ON

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

3
3
years of professional experience

Work History

Front Desk Assistant

Alliance Immigration
10.2023 - 08.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Handled payment and bill processing, change giving and payment collecting for guests.

Front Desk Assistant

Jeewandeep Hospital
06.2022 - 08.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Front Desk Receptionist

Lifeline Hospital
04.2021 - 07.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Education

Associate of Applied Science - Personal Support Worker

Conestoga College Institute of Technology And Advanced Learning
08.2024

Skills

  • Listening Skills
  • File Organization
  • Problem-solving skills
  • Time Management
  • Administrative Skills

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
French
Limited Working

Timeline

Front Desk Assistant

Alliance Immigration
10.2023 - 08.2024

Front Desk Assistant

Jeewandeep Hospital
06.2022 - 08.2023

Front Desk Receptionist

Lifeline Hospital
04.2021 - 07.2023

Associate of Applied Science - Personal Support Worker

Conestoga College Institute of Technology And Advanced Learning
JHANVI KESAR