Jhansi Ramadevi Manukonda
North York,Toronto
Summary
Dedicated and proactive On-site Assistant with a background in concierge services, equipped with strong administrative and customer service skills. I am seeking to leverage experience and enthusiasm to contribute to the efficient management and operation of a condominium complex, ensuring resident satisfaction and community engagement.
Overview
1
1
year of professional experience
Work History
Concierge
Magnum Protective Services
02.2024 - Current
- Responded promptly and courteously to inquiries and concerns from residents and management, ensuring exceptional customer service
- Coordinated office records and files, maintaining accurate and easily accessible documentation
- Facilitated communication between residents and management, fostering a sense of community engagement
- Successfully managed resources by efficiently booking party rooms and elevators based on availability.
- Assist the Condominium Manager with administrative tasks such as filing, data entry, and document organization.
Concierge
Elite Residential Concierge Services
03.2023 - 01.2024
- Provided exceptional customer service by promptly addressing inquiries and concerns from residents and management
- Organized and maintained office records and files, ensuring efficient information retrieval
- Facilitated community engagement by providing residents with information about special activities and events
- Ensured a tidy and presentable environment, creating a positive first impression for visitors.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Education
Skills
- Excellent communication and customer service skills, demonstrated through experience in concierge roles
- Strong organizational and multitasking abilities, with a proven track record of efficiently managing administrative tasks
- Attention to detail and accuracy in record-keeping, essential for maintaining up-to-date documentation
- Proficient in using office management software to streamline administrative processes
- Professional and friendly demeanor, contributing to a positive and welcoming atmosphere
Languages
English
Full Professional
Accomplishments
- Worked closely with management and carpenters to create an office space that was brighter and helped to improve overall productivity for front desk personnel.
- Mentored newly hired personnel on customer service techniques which helped improve focus on guests and visitors.
Timeline
Concierge
Magnum Protective Services
02.2024 - Current
Concierge
Elite Residential Concierge Services
03.2023 - 01.2024
Similar Profiles
Jatin BansalJatin Bansal
Security Guard at Magnum Protective ServicesSecurity Guard at Magnum Protective Services
ALVA RAHMANALVA RAHMAN
Security Guard at Magnum Protective ServicesSecurity Guard at Magnum Protective Services
JAIPAL SINGHJAIPAL SINGH
Security Supervisor at Magnum Protective ServicesSecurity Supervisor at Magnum Protective Services
Ahmad QureshiAhmad Qureshi
Concierge Supervisor at Magnum Protective Services (MPS)Concierge Supervisor at Magnum Protective Services (MPS)
Ronik RatneshwarRonik Ratneshwar
Quality Assurance Associate I at Centre for Commercialization of Regenerative Medicine (CCRM)Quality Assurance Associate I at Centre for Commercialization of Regenerative Medicine (CCRM)