Jhalak Narang
Montréal,Canada
Summary
Recent graduate with a Bachelor's degree in Economics from McGill University, offering strong analytical and problem-solving skills. Proven ability to manage projects, collaborate effectively in team settings, and communicate complex ideas. Seeking to leverage academic knowledge and internship experience.
Overview
5
5
years of professional experience
Work History
Digital Marketing Intern
Esencia Jewels
2023.12 - 2024.04
- Increased social media engagement by 25% over three months through strategic content creation and scheduling.
- Collaborated with the design team on graphic elements for digital campaigns such as logos, and banners.
- Tracked the progress of campaigns using tools like Google Analytics and Adobe Creative Suite.
Administrative Assistant
National Jewels
2023.06 - 2023.08
- Managed calendars, scheduled appointments, and coordinated meetings
- Coordinated and tracked inventory of items, ensuring accurate records and timely updates
- Handled an average of 100+ phone calls and emails daily, providing excellent customer service and resolving inquiries within 24 hours.
- Reduced payment discrepancies by 20% through meticulous record-keeping and follow-up
Cashier
McDonald's
2022.08 - 2023.01
- Processed an average of 75 customer transactions daily with a 98% accuracy rate, ensuring efficient and error-free service
- Handled cash, credit, and mobile payments totalling over $5,000 daily, ensuring accurate cash register balances
- Maintained cleanliness and organization at the front counter
- Collaborated with team members to uphold fast and efficient service, contributing to customer satisfaction and operational excellence.
Student Orientation Leader
McGill University
2021.08 - 2021.09
- Led orientation sessions for over 50 new students, providing comprehensive campus tours, resource information, and support
- Facilitated Q&A sessions with university staff and faculty, addressing common concerns and questions
- Collaborated with a team of 15 orientation leaders to organize a week-long orientation program, achieving a 95% satisfaction rate from attendees
New Student Ambassador
McGill University
2020.09 - 2021.08
- Responded to inquiries from over 200 prospective students and parents via email and phone
- Developed and presented informational sessions to groups of up to 100 students
- Organised virtual networking events and social activities for new students
- Participated in training sessions for new ambassadors, helping to onboard and mentor
International Student Mentor
McGill University
2020.09 - 2021.01
- Guided international students through their transition to university life, providing support and resources for academic and personal adjustment
- Assisted mentees in understanding and accessing university services, such as academic advising, counselling, and student clubs
- Helped mentees establish social networks by introducing them to peers and encouraging participation in campus activities
Sales Associate
National Jewels
2019.10 - 2020.05
- Achieved 15% above sales targets consistently through effective customer engagement and upselling techniques
- Processed transactions efficiently, handling cash, credit, and returns
- Participated in setting up promotional displays and merchandising efforts, increasing product visibility and boosting sales by 12%
- Assisted an average of 50 customers daily, providing personalized recommendations and ensuring a high level of customer satisfaction
Education
Bachelor of Arts - Economics
McGill University
2024-05
High School -
Sant Nischal Singh Public School
Skills
- Digital Marketing
- Market Research
- Data Analysis
- Administrative Assistance
- Data Entry
- Document Control
- Database Management
- Cash Handling
- Customer Service
- POS Systems
- Cash Register Operation
- Written and verbal communication
- Peer Mentoring
- Human Resources Support
- Safety Instruction
- Academic advising
- Motivational Skills
- Prescription Management
- Counselling
- Reliable and punctual
- Financial records analysis
- Store Opening and Closing
- Relationship Building
- Time Management
- Stocking and Receiving
- Business Development
- Order Processing
- Inventory Control
- Sales Development
- Retail merchandising expertise
- Mathematical Aptitude
- Retail Management
Languages
- English
- Hindi
- French
- Urdu
- Punjabi
References
References available upon request.
Timeline
Digital Marketing Intern
Esencia Jewels
2023.12 - 2024.04
Administrative Assistant
National Jewels
2023.06 - 2023.08
Cashier
McDonald's
2022.08 - 2023.01
Student Orientation Leader
McGill University
2021.08 - 2021.09
New Student Ambassador
McGill University
2020.09 - 2021.08
International Student Mentor
McGill University
2020.09 - 2021.01
Sales Associate
National Jewels
2019.10 - 2020.05
Bachelor of Arts - Economics
McGill University
High School -
Sant Nischal Singh Public School
Similar Profiles
Jessica BorregoJessica Borrego
Photographer at Mi esencia PhotosPhotographer at Mi esencia Photos
Lissi GudielLissi Gudiel
Sales Manager at Inversiones Esencia Andina SACSales Manager at Inversiones Esencia Andina SAC
Kishan SorathiyaKishan Sorathiya
Sales Supervisor at Tiara JewelsSales Supervisor at Tiara Jewels