Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Gutierrez

Santa Ana,CA

Summary

Results-driven cashier recognized for exceptional customer assistance and strong work ethic. Experienced in training colleagues on effective customer engagement and operational processes. Eager to apply expertise to improve service quality and transaction efficiency.

Overview

7
7
years of professional experience

Work History

Cashier

Walt Disney Parks and Resorts
Anaheim, CA
05.2019 - 03.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional guest service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring compliance with cash handling procedures.
  • Trained new team members on operational processes and customer engagement techniques.

Cashier

Target
Anaheim
09.2021 - 03.2022
  • Operated point-of-sale systems to process transactions efficiently.
  • Assisted guests with inquiries, ensuring exceptional service standards.
  • Managed cash handling procedures, minimizing discrepancies and errors.
  • Collaborated with team members to optimize workflows during peak periods.
  • Resolved guest complaints promptly, enhancing overall customer satisfaction.

Education

Associate of Science - Biology

Santa Ana College
Santa Ana, CA
09.2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Food prep techniques
  • Food prep planning

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Target
09.2021 - 03.2022

Cashier

Walt Disney Parks and Resorts
05.2019 - 03.2026

Associate of Science - Biology

Santa Ana College
Jessica Gutierrez