Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jezreel Martin

Santa cruz

Summary

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

6
6
years of professional experience

Work History

Shift Leader

Cvs
06.2024 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Restaurant Hostess

Red Pearl
08.2023 - 05.2024
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Babysitter

01.2019 - 11.2021
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.
  • Responded to inquiries from parents and guardians.
  • Assisted in potty training and toilet hygiene.

Education

High School Diploma -

Cypress Charter School
Santa Cruz, CA
06-2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Training assistance
  • Team supervision
  • Conflict resolution
  • Shift leadership
  • Multitasking Abilities
  • Analytical thinking
  • Active listening
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Time management
  • Reliability
  • Following directions
  • Strong work ethic
  • Patience and empathy
  • Flexible scheduling
  • Dependability
  • Child supervision
  • Customer service
  • Strong multitasking
  • Active learning
  • Cleanliness and hygiene

Languages

English

Timeline

Shift Leader

Cvs
06.2024 - 05.2025

Restaurant Hostess

Red Pearl
08.2023 - 05.2024

Babysitter

01.2019 - 11.2021

High School Diploma -

Cypress Charter School

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Jezreel Martin