Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jezen Louis

Ottawa,Canada

Summary

Motivated and reliable professional with a diverse background in customer service, administration, fundraising, and security. Recognized for leadership, adaptability, and excellent communication skills. Proven ability to thrive in fast-paced environments and build rapport across varied roles. Seeking part-time opportunities to further develop professionally and contribute value to dynamic teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Guard

Allied Universal
10.2023 - Current
  • - Monitored premises and responded promptly to security and medical incidents.
  • - Enforced access control procedures and documented incidents accurately.
  • - Trained in emergency response, de-escalation, and conflict resolution.

Team Lead, Streets Team

Public Outreach
02.2024 - 03.2025
  • - Led a team of fundraisers, trained staff, and developed outreach strategies.
  • - Exceeded daily and weekly fundraising targets consistently; promoted twice.
  • - Delivered persuasive, research-driven pitches tailored to diverse audiences.
  • - Managed challenging public interactions with professionalism and empathy.
  • - Ensured donor compliance and maintained ethical fundraising standards.

Administrative Assistant

Raba Hair Studio
12.2019 - 01.2022
  • - Managed scheduling, appointments, and customer communications.
  • - Maintained organized filing systems and supported day-to-day operations.
  • - Provided front-desk support and facilitated a welcoming client experience.
  • - Drafted correspondence, handled inquiries, and prepared reports.

Private Babysitting Services
10.2018 - 02.2020
  • - Provided trusted childcare, meal prep, and after-school support for multiple families.

Education

Bachelor of Arts - Psychology&Linguistics

University of Ottawa
Ottawa, ON
08-2026

Skills

  • - Customer Service & Conflict Resolution
  • - Research & Presentation
  • - Team Leadership & Training
  • - Scheduling & Administrative Support
  • - Verbal Communication & Multilingual (French, English, Haitian Creole)
  • - Crisis Management & De-escalation
  • Patrolling
  • Workplace safety
  • Security camera monitoring
  • Verbal and written communication
  • First aid certified
  • Punctuality

Languages

English
Native or Bilingual
French
Professional Working
creole
Native or Bilingual

Certification

  • - CPR & First Aid Certified
  • - Security License (Ontario)
  • - WHMIS (SIMDUT)
  • - Cash Handling & Customer Service Training
  • - Switchboard & Administrative Systems
  • - Self-Defense (Boxing/Kickboxing practice)

Timeline

Team Lead, Streets Team

Public Outreach
02.2024 - 03.2025

Security Guard

Allied Universal
10.2023 - Current

Administrative Assistant

Raba Hair Studio
12.2019 - 01.2022

Private Babysitting Services
10.2018 - 02.2020

Bachelor of Arts - Psychology&Linguistics

University of Ottawa

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Jezen Louis